Aftermarket Support Guide - Iași

Aftermarket Support Guide
Iaşi
Iași, Iași County, Romania

Location Details: Sofia, Bulgaria or Iasi, Romania

Shifts : Day or late shifts, with the latest ending at 2am.

At Go
Daddy the future of work looks different for each team. Some teams work in the office
- time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a Go
Daddy office to meet with your team for events or offsites. Your hiring manager can share more about this role’s hybrid or remote designation.

What you'll get to do. . .

Work with customers and colleagues from all around the world

Address customer concerns through phone calls, chats and emails

Collaborate with
- functional teams, including Sales, Engineering and Product, to gather information and resolve cases

Become an expert on Aftermarket products

Thrive in a dynamic support environment where each team member’s contribution and opinion matters

Your experience should include. . .

Fluency in English (written and spoken)

Proven track record of providing great customer service

Solid
- solving and troubleshooting skills, with the ability to analyze complex situations and provide appropriate solutions

Understanding Office 365 products - Excel, Word, Share
Point & Outlook

You might also have. . .

Experience with Salesforce

Knowledge of domains and DNS Understanding of Go
Daddy’s products

Experience with the Aftermarket industry

We've got your back. . . We offer a range of benefits that may include paid time off, retirement savings (, 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other
- friendly benefits including parental leave. Go
Daddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

Detalii privind locul de muncă:

Firma:	GoDaddy
Localiția:	Iaşi Iași, Iași County, Romania
Adăugat:	19. 9. 2023 Postul de muncă activ

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