Associate Customer Success Manager

Associate Customer Success Manager
Bucureşti
Bucharest, Bucharest, Romania

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our
-
- end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

As a member of the Customer Success team, the Associate CSM will be the primary relationship holder between N-able and its partners. Leveraging their customer service abilities, industry knowledge, and relationship building skills, they will work with said partners to ensure they are achieving value with their existing subscriptions.

More so, the Associate Customer Success Manager will drive new product adoption and achieve retention targets by delivering top client experience.

What You'll Do

Act as the primary relationship holder and point of contact for partners in a defined territory.

Impact retention rate and increase product adoption

Ensure partners are using N-able best practices

Drive awareness of N-able suite of product offerings and identify new opportunities

Identify
- risk customers and turn their experiences around.

Proactively identify opportunities to increase customer value.

What You'll Bring

Familiar with account management, sales, or customer service experience in the software industry.

Understand how to engage and excite an audience.

Creative
- solving skills and an overall curious mindset

Team focused mindset and ability to freely and openly share knowledge with others.

Organized, with prioritization skills to manage a larger book of business

Saa
S experience is a plus.

Experience with Salesforce, Tableau, and Outreach preferred.

Purple Perks

Competitive medical insurance for employees - optional dependent enrollment!

Life and disability insurance coverage

Supplemented local PTO days based on tenure, sick days and observed holidays

2 Paid Volu
Nteer Days per year

Employee Stock Purchase Program

Meal Vouchers and Public Transportation Benefits

Optional Gym Benefits

N-ablite Learning – custom learning experience as part of our investment in you

The Way We Work – our hybrid working model based on trust and flexibility

About N-able

At N-able, our mission is to protect businesses against evolving cyberthreats with an
-
- end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities,
- leading
- party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our
- first approach combines our products with experts, training, and
- led events that empower our customers to be secure, resilient, and successful.

#LI-AM1

#LI-Hybrid

Informații detaliate despre oferta de muncă

Firma:	WomenTech Network
Localiția:	Bucureşti Bucharest, Bucharest, Romania
Adăugat:	11. 12. 2025 Postul de muncă activ

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