Associate Functional Support Engineer Cluj-Napoca

Associate Functional Support Engineer
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

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Join us, at Wolters Kluwer,  and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.

You’ll be supported by collaborative colleagues who share a purpose.  We are 21, 000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference. ​ We do our best work together, connecting to create new innovations with impact.

We are currently looking for a Junior Functional Support Engineer with thorough knowledge of finance and banking topics to participate in the analysis of customer needs, their translation into functional specifications, functional conception of the system by being responsible for providing support to the customer. In this role you will work on one of the Regpro products which includes a variety of EBA and country specific reporting projects.  

You will play an important role in the functional development of the software by closely working together with the development team and the customer which will ensure staying up to date with current regulations in your field. Since our software is developed with a strong focus on the
- user in an agile way, you will be working closely together with experienced software developers and subject matter experts.

The successful candidate will: 

• Participate to product
- and
- line support by analyzing reported customer cases and providing resolution recommendation 

• Advise clients and/or development team on new reporting requirements and implemented solutions

• Provide financial/regulatory reporting expertise to clients (such as reporting requirements based on COREP, MIFID II, Liquidity etc. ) 

• Analyze specific live financial scenarios faced by our customers

• Perform non regression analysis

• Analyze test results to validate new functionalities in close collaboration with the functional development team

• Answer detailed functional finance questions from consultants that are implementing our software at the client’s site

Requirements: 

• At least a bachelor’s degree (BA or BS) in Economics, Finance, Banking, or another related field

• Thorough understanding of financial and banking concepts is mandatory

• Basic IT and outstanding Excel knowledge 

• Affinity with or interest in financial
- based solutions; database or SQL knowledge is desirable

• Relevant experience with banking instruments is considered an advantage

• Experience in banking reporting requirements (IFRS 9, Basel III, Liquidity reporting, MIFID II etc. ) is considered an asset

• Business fluency in English. Other languages are a plus

• Basic computer programming – considered an advantage