Associate Solution Consultant - International (Remote)

Associate Solution Consultant - International (Remote)
Bucureşti
Bucharest, Bucharest, Romania

Rain
Focus, one of the most innovative software companies, is in search of an exceptional Associate Solution Consultant.  About Rain
FocusRain
Focus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute
- person, virtual, and hybrid events, across the world. Those events are delivered through our
- disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are
- funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting. About the RoleAs a team member of the Rain
Focus Client Success organization, the Associate Solution Consultant is critical to driving
- sale client implementations at Rain
Focus. As a member of a team, the Associate Solution Consultant is responsible for working alongside Solution Consultants and Solution Architects to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented Rain
Focus toolset. We need collaborative, energetic team members who are capable of becoming experts in Rain
Focus products, industry best practices, and who work well within small, focused teams. Solution Consultants are thought leaders within the Client Success organization and often assume additional responsibilities to mentor, train and build the consulting skill set with their peers.  

Primary Responsibilities

Technical 

Become an expert in Rain
Focus platform

Train client admins on the Rain
Focus tools and processes as necessary

Configure the Rain
Focus platform

Analysis / Business Acumen

Work with clients to identify business requirements

Facilitate holistic system configuration

Identify and mitigate risks to achieve implementation success

Domain / Industry Knowledge

Follow best practices for implementing Rain
Focus products

Consult with clients on new ideas and best practices

Communication

Document requirements, solution designs and testing plans

Provide regular updates on milestones and tasks to project managers

Engage in regular touch points with internal and client teams

Communicate issues and risks to project managers and leadership

Organization

Balance priorities across multiple assignments

Thoroughly track tasks and complete all assignments on time

Contribute to implementation tools, processes and templates

Required Qualifications

Has software implementation experience (less than 3 years) 

Solutions delivery through platform configuration, not custom development.

Ability to think strategically to ensure solution supports business goals

Ability to work independently,
- solve, improvise

Perform consistently under pressure 

Great communication skills, both written and verbal

Team players only

Must be able to travel domestically or internationally up to 20%

Preferred Qualifications

Experience implementing Saa
S platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations.

Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and
- facing.

Proven track record in delivering innovative and creative solutions

Experience with HTML, CSS, SQL, JSON

Personal Characteristics

The best candidates for this position will need to have strong chemistry and a culture fit within Rain
Focus. They will need to be comfortable working in a
- paced, challenging, and dynamic environment. Additional personal qualities include:

Ability to creatively solve complex problems

Friendly and outgoing, but assertive when necessary

Willing to go the extra mile in support of reasonable client requests

Team-player with a
- oriented mindset

Self-motivated, thrives in
- paced environments

Proactive, relentless learner

Excited by and eager to take on new challenges and opportunities

Strong communicator with ability to be
- guided

Embraces change

Why work at Rain
Focus? At Rain
Focus we delight millions of attendees at
- scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the Rain
Focus team, you will have the opportunity to experience
- hand the impact of our platform at events around the world. Additionally, Rain
Focus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.  What are you waiting for? Apply today! We need more talented,
- working,
- loving team members just like yourself!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.