Back Office RAN Engineer - Bucharest

Back Office RAN Engineer
Bucureşti
Bucharest, Romania

Main activities and tasks:

Provide
- office support for RAN network elements, ensuring optimal performance, stability, and availability of the mobile network.

Manage the full lifecycle of RAN-related Incidents, Problems, and Changes, including troubleshooting, escalation, and closure of Trouble Tickets (TTs) and Service Requests (SRs) within agreed SLAs.

Perform preventive maintenance and performance management, proactively monitoring KPIs, alarms, and traffic trends to detect and resolve degradations.

Conduct root cause analysis (RCA) of major Incidents, propose corrective actions, and support Problem Management with permanent solutions.

Participate in implementation and configuration activities: create Work Orders (WOs), validate parameters, configure network elements, and support new node integrations in coordination with field teams.

Support Change Management by planning, preparing, and executing configuration changes, software upgrades, parameter updates, and feature activations in the live RAN environment, in line with approved Mo
Ps.

Provide remote support to field engineers during implementation, migration, or troubleshooting activities, ensuring compliance with safety and access procedures.

Participate in acceptance testing of new RAN sites, software releases, or parameter changes, validating network performance and updating operational databases (e. g. , Ramsite, OSS).

Deliver reports and documentation on incidents, changes, performance trends, and preventive actions, ensuring proper knowledge base contribution.

Support continuous improvement initiatives, including RAN optimization activities (parameter tuning, mobility management, energy optimization, interference handling, public event assurance).

Cover 24x7
- call duties, providing
-
- hours technical authority support for urgent incidents or escalations.

Train, mentor, and support junior engineers when designated by the line manager.

Ensure compliance with project requirements and ITIL-aligned processes for Incident, Problem, Change, Event, and Release Management.

Liaise with operators, vendors, and third parties to ensure seamless fault resolution, change execution, and service restoration.

Required Education & Trainings:

Bachelors degree in Telecommunications, Electronics, or IT Engineering (or equivalent experience).

Vendor or
- specific certifications (Ericsson preferred, Nokia, Huawei RAN, 5G) are an advantage.

Required Experience:

Solid knowledge of Mobile Networks RAN technologies, architecture, and protocol stacks.

Proven experience in Back Office / 2nd line RAN operations, including Incident and Change Management.

Hands-on experience with RAN configuration, parameter tuning, and fault handling.

Knowledge of network monitoring tools, OSS systems, and ticketing platforms.

Familiarity with ITIL processes (Incident, Problem, Change, Release).

Previous experience in a Managed Services / NOC environment is desirable.

Specific skills & technical knowledge:

Strong technical knowledge of Ericsson RAN and related OSS systems.

Understanding of 5G SA/NSA architecture, mobility management, and feature activation.

Working knowledge of RAN performance KPIs, optimization techniques, and troubleshooting methodologies.

Familiarity with NFVI, Cloud RAN, and IP transport.

Ability to create and execute scripts/automation for repetitive tasks.

Strong analytical, troubleshooting, and
- solving skills.

Excellent communication and documentation abilities.

Professional level of English is a must (written and spoken).

What We Offer:

Growth Opportunities Support for learning and career advancement.

Work-Life Balance Flexible hours and hybrid work options.

Inclusive Culture A welcoming, diverse environment where everyone feels valued.

Generous Time Off

Informații detaliate despre oferta de muncă

Firma:	CONNECT44
Localiția:	Bucureşti Bucharest, Romania
Adăugat:	5. 10. 2025 Postul de muncă activ

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Back Office RAN Engineer Bucharest

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