Business Analyst
Job Description
What will you contribute?
Work with the business to take functional requirements that enhance the system to improve ways of working for users and customers. Act as the conduit between the business and the technical teams.
Responsibilities & Deliverables:
Your deliverables will include, but are not limited to, the following:
• Taking functional requests from the business and turning them into technical user stories that will allow TA's, BA's and Testers to deliver robust and compliant solutions
• Play a lead role in sprint delivery
• Act as the conduit between the IT team and the business/customers. Identifying where training, comms and mitigation is required
Qualifications
Required Experience:
• Salesforce BA with minimum of 3 years experience working on complex IT transformation
• Worked on Service Cloud enhancements including initiatives to
- serve an
• Certified Salesforce Administrator & Service Cloud Consultant
Fii primul, care se va înregistra la oferta de muncă respectivă!
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