Business Analyst with German

Business Analyst with German
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

As a leading provider of Human Resources consulting services in Transylvania, we deliver regional coverage and specialized expertise across four core areas: recruitment and selection, personnel leasing, assessment centers and HR consultancy. With a strong and consistent presence on the Romanian market, we continue to consolidate our position through a strategic commitment to continuous improvement and alignment with evolving business needs.

Our success is founded on the professionalism of our services, the multidisciplinary capabilities of our consulting team, and the
- standing partnerships we maintain with clients who rely on our support in navigating complex HR challenges.

We collaborate with organizations across a broad range of industries, including IT&C, automotive, outsourcing, pharmaceutical, banking, FMCG and others, building sustainable,
- term relationships that contribute to their organizational growth.

Guided by the principles of client orientation, teamwork, flexibility, excellence, dedication, and responsibility, we remain focused on delivering measurable value and consistently
- quality services to our partners.

Be part of a team that is successfully implementing the most advanced and intelligent technologies. Our client is currently looking for a driven Automation Business Analyst focus to support their clients throughout their automation journey to join their offices in Cluj /Bucuresti. They also offer the option to work remotely.

What you will be doing:

In this role, you will support both presales and project implementation activities, with a focus on delivering exceptional value through automation solutions. All activities will be conducted primarily in German to support client engagements in German-speaking regions.

Business analyst key responsibilities:

--> Requirements Gathering and Process Analysis:

o Engage with clients to understand business requirements, assess processes for automation suitability, and identify optimization opportunities.

o Conduct workshops to document current processes (As-Is) and design optimized future processes (To-Be) with a focus on automation.

--> Solution Design and Documentation:

o Translate business requirements into detailed functional specifications and user stories for the development team.

o Prepare solution proposals, including
- level designs and business cases with ROI analysis, to demonstrate the value of automation solutions.

--> Sales and Marketing Collaboration:

o Partner with the sales and marketing teams to create persuasive proposals, presentations, and sales materials that clearly communicate RPA value propositions to potential clients.

--> Stakeholder Management and Communication:

o Serve as the main point of contact between the client, project teams, and internal stakeholders to ensure alignment on project goals and expectations.

o Facilitate regular status updates and address stakeholder feedback throughout the project lifecycle.

--> Demonstrations and Proof of Concept (Po
C) Support:

o Work with the RPA team to develop and deliver demos and Po
Cs that showcase tailored RPA solutions to address
- specific challenges.

--> User Acceptance Testing (UAT) and Validation:

o Collaborate in User Acceptance Testing (UAT) to validate that the RPA solution meets business requirements and support clients in testing and validation phases.

--> Change Management and User Training Support:

o Support change management initiatives, including user training and documentation, to drive smooth adoption and successful transition of RPA solutions.

--> Post-Implementation Analysis and Continuous Improvement:

o Conduct
- implementation reviews to assess the success of the automation and provide recommendations for further optimization and expansion opportunities.

--> Industry Awareness and Competitive Insight:

o Stay informed on automation trends, competitive offerings, and industry developments to provide clients with the latest information and relevant RPA solutions.

Requirements:

- Bachelor’s degree in business, Information Technology, Computer Science, or related field

- 2+ years professional experience working as a business analyst, preferably within the RPA, automation, or IT services industry, with exposure to presales activities

- Familiarity with leading RPA platforms (e. g. , Ui
Path, Automation Anywhere, Blue Prism, Microsoft Power Platform) and understanding of their capabilities and limitations.

- Strong understanding of process analysis, mapping, and reengineering techniques.

- Proficiency in process assessment, requirements gathering, and developing functional specifications.

- Ability to conduct ROI analysis and build business cases to support automation initiatives

- Experience with tools such as Visio, Lucidchart, or similar for process mapping.

- Proficiency in process documentation techniques (BPMN/UML) and experience in preparing business process flows

- Ability to manage multiple projects, set priorities, and meet deadlines in a
- paced environment.

- Proficient in Microsoft Office, with experience in creating compelling, detailed process documentation

- Able to effectively communicate with both business and technical stakeholders

- Analytical and
- solving skills

- Good interpersonal skills, positive attitude, and a cooperative person

- Self-motivated, proactive, and comfortable managing multiple initiatives and prioritizing tasks to meet client expectations

- Willingness to travel as required

- Fluent in German