CIC Specialist - CSE Bucharest

CIC Specialist - CSE
Bucureşti
Bucharest, Bucharest, Romania

Widen Your Horizons. Join the Next Chapter of Your Career

At Essilor
Luxottica, we are committed to empowering our people to grow and succeed. This is your opportunity to take your career to the next level, embrace new challenges, and continue making a difference.

We work for a brighter future, thinking today about the world of tomorrow. ​

Don’t miss the chance to shape your #Future
In
Sight with us!

Skills & qualifications required

- English language at an advanced level;
- Experience in optics is an advantage;
- ︎︃︊︇︆︋︈︋​︂︆︄︅​︁︁︎︌​︈︂︇︍​︈︆︅︊︄︈︌︊︎︂︎︎︃︊︇︆︋︈︋​︂︆︄︅​︁︁︎︌​︈︂︇︍​︈︆︅︊︄︈︌︊︎︂︎High school degree;
- Excellent communication skills and persuasion;
- Proactive attitude, flexibility, organizational skills;
- Works well in a team but also independently;
- Good computer skills (MS Office);
- Attention to details

Job Responsabilities

- Retrieve orders by phone / email
- Advising customers on suitable products from the company product ︁︀︉​︁︆︆​︁︉︈​︅︄︁︀︉​︁︆︆​︁︉︈​︅︄range;
- Respond to customer needs regarding general and special inquiries, sales and services
- Inform customer about specific products, policies and processes
- Introduce orders into the system
- Inform customers about ongoing offers
- Inform customers regarding the characteristics of the lenses
- Advising clients and giving them the best solution related to medical prescriptions
- Answer to the customer questions related to their orders, listen carefully all the requests, identify the need and make competent recommendations;

Our offer

Attractive salary package + performance bonus
Gift vouchers and meal vouchers
Private medical insurance
Extended annual leave
Working in a young and motivated team
Personal and professional development
Working environment at international standards

Our Diversity, Equity and Inclusion commitment​

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.