Client Relationship Analyst with French (KYC Wholesale) - Bucharest

Client Relationship Analyst with French (KYC Wholesale)
Bucureşti
Bucharest, Bucharest, Romania

Client Relationship Analyst with French (KYC Wholesale)

Permanent contract|Bucuresti|Banking operations processing

Client Relationship Analyst with French (KYC Wholesale)

Bucuresti, Romania

Permanent contract

Banking operations processing

Responsibilities

Perform
- office activities meant to identify, analyze, and check conformity level of documents provided by the client.

Specifically, you will be required to:

Prepare client grouping before discussion with FO - preparation of outreach strategy;

Identify priorities of the day: Monitor client outreach pipeline & deadline to manage cases to follow in the day;

Documents collection preparation: Review the list of outstanding Global and Local private requirements requested in the tools;

Engage the client to obtain the missing requirements sent by email (reminders by phone and mail);

Explain rationale to clients in case of push back and manage client calls if needed;

Doc collection verification: Control received client documents are meeting requirements;

Escalate blocking or complex case to stakeholders with expected action plan and follow up;

Monitoring of the team portfolio via KYC Reporting (pipeline, priority, deadline, capacity, alerts, case allocation & contacts).

Profile required

Good understanding KYC notions and specific regulations (ex. Client Onboarding & Review, knowledge of Global Know Your Client (KYC) and KYC Policy, etc. ) – preferably, 1-2 years previous experience in banking;

French and English are mandatory (minimum B2 - written and reading);

Knowledge of Microsoft Office products (Word, Excel, Outlook);

Ability to clearly interact with stakeholders, levering business, and compliance knowledge to enable risk management well balanced with business development;

Process improvement approach/ contribution to overall process transformation (ideas generation, solution testing);

Accountability for the analysis results determining further business decisions (client onboarding, risk management resolutions in case of
- risk clients, etc. );

Capability to identify creative & compliant solutions for specific cases to enable resolution;

Organization and attention to details, management of daily tasks in a structured manner;

Team spirit, flexibility, and openness to change.

Why join us

SG GSC is a Great Place to Work certified company. Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

If you feel like ambitiously pursuing your goals, then you have come to the right place.

Plus, you will enjoy all our benefits:

competitive compensation & remuneration, including annual performance bonus;

preventive healthcare plan, and group health & life insurance;

wide range of flexible benefits within a monthly budget;

office perks, wellbeing and mental health programs;

various social benefits and bonuses for personal or family events;

9-to-5 workday & hybrid model with
-
- home enablement bonus at onboarding;

additional paid and unpaid time off, including Sabbatical leave;

learning and growth opportunities based on individual development and career plans;

unlimited access to various e
Learning resources.

Detalii privind locul de muncă:

Firma:	Société Générale Assurances
Localiția:	Bucureşti Bucharest, Bucharest, Romania
Pracovni_pozice:	Client Relationship Analyst with French (KYC Wholesale)
Adăugat:	19. 3. 2023 Postul de muncă activ

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