COD Business Development Automatization Specialist - Tires - Timișoara

COD Business Development Automatization Specialist - Tires
Timişoara
Timișoara, Timiș, Romania

Job Description

Analyze
-
- end customer service processes to identify inefficiencies, bottlenecks, and automation opportunities;

Collaborate with stakeholders to redesign workflows that reduce manual effort and improve service level;

Design and implement automation solutions using tools such as RPA (, Ui
Path, Automation Anywhere),
- code platforms, and AI-driven technologies;

Develop and maintain automation roadmaps aligned with business goals and customer service KPIs;

Support change management initiatives by documenting processes, training the organization, and promoting adoption of new tools and workflows;

Align with customer service desk representatives to ensure solutions meet operational needs;

Establish metrics to track the performance of automated processes and identify areas for further enhancement;

Stay current with emerging technologies and best practices in customer service automation.

Qualifications

Bachelor in IT, economics or similar;

1-3 professional experiences in automatization and/or RPA, AI applications, proven experience in managing systems that support business operation and customer interaction;

Experiences in working in Projects, including planning, execution and delivery, strong ability to analyze data and generate actionable insights;

English - B2 level;

Office 365;

Worked in international teams, excellent interpersonal and communication skills for effective collaboration with stakeholders.

Additional Information

What we offer:

13th salary

Performance bonus

Christmas & Easter bonus

Seniority bonus

Flexible working time;

Home office;

Competitive salaries & benefits;

Health & wellness (Life Assurance, Private Health and Dental Insurance, Sport activities, Canteen, 24/7 Helpline with Psychologists etc. );

Different discounts (tires, glasses, medical, shopping, etc. )

Relocation bonus for
- Timisoara Residents

Professional development opportunities (in Technical and Leadership Areas);

International Work Environment & Traveling Opportunities.

Informații detaliate despre oferta de muncă

Firma:	Continental
Localiția:	Timişoara Timișoara, Timiș, Romania
Adăugat:	16. 12. 2025 Postul de muncă activ

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COD Business Development Automatization Specialist - Tires

COD Business Development Automatization Specialist - Tires
Timişoara
Timișoara, Timiș, Romania

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