Commercial Business Analyst
Join the Access Family and see how we make software ideas become a reality!
Our core value of Love Work, Love Life, Be You; has been central to our success and so we’re looking for people to join us who share our passion for making things better every day and help us continue to grow.
We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12, 000 employees by 2026.
Are you ready for the challenge?
What are we all about?
At Access, we love software and how technology never stays the same. It's this passion that drives us to work closely across sectors to understand the business needs of our customers – from the Hospitality sector to the Manufacturing industry, to Not for Profit’s or Construction plus many more.
We’re passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 75, 000 customers to have the freedom to do more.
In Romania we are proud to have more than 700 tech and software business specialist working in Timisoara and around the country and we are not stopping here.
The role:
The Access Centre of Excellence (COE) is responsible for ensuring that customers realise the potential of their partnership with Access through excellent service and provision of great, user friendly software applications that remove the complexity from business processes and allow companies to grow their business with ease and speed. The COE works closely with leaders across multiple Access Divisions providing services to both internal and external customers.
The focus of this role is to support the providing data analytics and business intelligence services to support their businesses. The data you provide will be used to gain better insights into the business and support the decision making process.
This means producing reliable, useful and easy to understand reporting, dashboards and data visualisations, and using the data to provide insights into business trends that can help increase revenue and improve efficiency. You will be responsible for analysing, organising and maintaining large data sets sourced from multiple systems to create standardised views and analytics.
As a Commercial Business Analyst, you will be tasked with maintenance of existing reporting assets and creation of new reporting assets – for example to profitability analysis, Customer Metrics and risk analytics. Some work will be
- hoc, responding to the changing needs of a dynamic software business.
Primary systems will included Salesforce, Tableau Excel and Power BI. Your role will involve the extraction and cleaning of data, as well presenting data to a high standard, to ensure understanding by a wide audience.
Day-to-day, you will:
NPS, Onboarding NPS by product and analyse data to create improvement plans
As part of a successful Operational Data Excellence Analyst Team, your Skills and Experiences likely include:
- solving skills
What does Access offer you?
We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), you’ll receive life insurance and private medical assurance, dental discounts, International Employee Assistance Program, sport activities coverage, meal tickets and Christmas Bonus.
We pride ourselves on being an organisation that gives back so you’ll also have a charity day you can take to support something that matters to you. Work life balance is critical for us too, so for every 6 years of service you can benefit from a 6 weeks Sabbatical. In Access it pays to have friends – we have a referral bonus in place for every candidate you recommend that is not in our recruitment process or data base, you will be rewarded with a bonus after 3 months of employment.
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