CRM Operations Specialist
Job Description
Games are more and more evolving toward services. Acquiring new customer is only 50% of the challenge, the other 50% are to keep them in the Ubisoft world. The service that Ubisoft will provide all along the gamer journey will make the difference. In order to increase efficiency, the communication toward gamers has to be multichannel and personalized: send the right message, to the right person, at the right moment, through the right channel and right device.
Your role will be to translate the business objectives & campaigns into our CRM tools (Salesforce Marketing Cloud being one of them) and accompany the growth of the activity. You will coordinate and oversee the production, configuration and execution of multichannel CRM campaigns in an effort to better integrate the player into the game and foster the active participation of the community.
What you'll do:
Management of CRM Operations:
-
- day level, and be able to work in
- paced environment subject to short notice changes/updates,
- depth understanding of player behaviors and campaign responsiveness
Analysis of results and optimization:
-
- date
Qualifications
What you'll bring:
Technical requirements:
Social skills:
- task and work autonomously
- Informații detaliate despre oferta de muncă
Firma: Ubisoft Localiția: Bucureşti
Bucharest, Bucharest, RomaniaAdăugat: 5. 9. 2025
Postul de muncă activ
Fii primul, care se va înregistra la oferta de muncă respectivă!