Customer Advisory Specialist
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The Customer Advisory Specialist possesses knowledge of SAP and partner software solutions and participates in sales cycles as a member of the virtual account team in support of the sales account strategy
A Customer Advisory Specialist interacts with prospective customers mostly from Corporate segment (small & medium customers) through executive meetings, discovery conversations, solution demonstrations, executive presentations and
- up discussions. The Primary role of the Customer Advisory Specialist during an active sales cycle is to gain acceptance from the customer that SAP solution(s) can solve the customer’s problem and is the right choice over the other competitive offerings. In addition to deal support, a Customer Advisory Specialist collaborates with Marketing and teams from Partner organization in order to support events, create leads and pipeline, plan and execute business development strategies.
Deal Support
- Compose and deliver superior presales presentations covering SAP and partner software solutions to prospective customer audiences. The presentations must articulate SAP Cloud strategy, the sales message, differentiate SAP with AI & Business Data Cloud innovations, and leave a strong and positive impression to audiences which can include senior company executives.
- Prepare and deliver
- based software demonstrations/presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing and compelling customer presentation.
- In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer in order to build relationships with the customer and understand their unique needs.
- Demonstrate deep knowledge of SAP Cloud , Business Data Cloud solutions and embedded AI in order to maintain credibility with prospective customers. Provide proof points with relevant customer stories.
- Execute proper Deal qualification with SAP Sales team, collaborate with SAP Digital teams
- Support RFx completion in support of customer proposals.
- Ability to effectively present to customers “remotely” using virtual technologies
- Provide limited
- sale support to key customers and in collaboration with SAP
- sales teams primarily to the project/implementation team to ensure a smooth transition.
- Able to lead as a Solution Captain when deals require complex solutions and require multiple presales participates to support a successful customer presentation or demo.
- Effectively leverage support teams who are there to support presales success. (Global / Regional Solution Specialists, Co
E, Value advisory and Industry, Solution Hu
Bs, Deal Advisors, Solution Experience, Product Management).
Demand Generation
- Support with content
-
- many sales and marketing events both
- site and remotely.
- Lead & support discovery workshops to promote new and innovative solutions for customers and prospects.
- Collaborate with the sales team to identify whitespace opportunities at accounts.
Sales Readiness
- Develop close relationships with SAP sales teams in order to promote effective sales methodologies
- Participate in demo system design and planning and assist in configuration if needed.
- Serve as a champion for or participate as a leader in Solution Hubs and provide knowledge transfer to colleagues as needed.
WORK EXPERIENCE
- 3+ years of presales or consulting experience
- 3+ years of solution experience
- Demonstrates 3-5 successful engagements orchestrating small teams on
-
- sized deals
- SAP Cloud knowledge on end to end processes/solution matching
- Experience in sales and sales processes
- Excellent presentation and communication skills English: proficient
- Fluent/Native Romanian
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
-
Firma:
SAP
Localiția:
Bucureşti
Bucharest, Bucharest, Romania
Adăugat:
14. 8. 2025
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