Customer Care (German-speaking)

Customer Care (German-speaking)
Bucureşti
Bucharest, Bucharest, Romania

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our
-
- end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

As a member of the DACH Partner Care Account Management team, the PCAM is the key business partner to Sales Account Manager and primary
- sales business partner to our DACH MSP partners. Leveraging their customer service experience, industry knowledge and relationship building skills, the PCAM will work with partners to ensure they are achieving value with their existing subscriptions, succeed on their satisfaction with N-able as solution supplier and its processes and tools as well as drive new product adoption and contribute retention targets by delivering a best in class customer experience.

What You'll Do

What You'll Bring

Purple Perks

About N-able

At N-able, our mission is to protect businesses against evolving cyberthreats with an
-
- end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities,
- leading
- party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our
- first approach combines our products with experts, training, and
- led events that empower our customers to be secure, resilient, and successful.

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