Customer Experience Internship

Customer Experience Internship

Romania

Job Description:

Who We Are:

Start Date:
- Feb 2026

Location: Bucharest, Romania

What will you do:

As part of our Services Quote to Cash operations, you will be responsible for facilitating certain segments of the
-
- day operational processes related to
- end (customer support or sales support) and/or
- end (contract booking and activation, offer creation, renewal management, order booking or dispute management) activity in support of the organization’s business objectives. To do so, you will work closely with your peers in operations teams and/or regional business teams functions by utilizing organization’s tools and data infrastructure.

You will support activity related to particular team processes like customer order booking, order release, renewal activation, partner/sales request (tickets) management, etc.

You will support in resolving operational issues that may arise from the entire sales process flow (e. g. , order status, return and delivery, invoicing, and
- financial sales schedules)

You will issue reports related to the assigned operational activity and analyse the data

You will request/ share data and coordinate actions with other teams and functions as guided by the process

What you’ll need:

Currently enrolled in a Bachelor or Master’s degree in Business/Economics

Good analytical and problem solving skills

Strong customer service
- set

Result-oriented,
- started, able to achieve goals and objectives

Fluent in English and any other language will be considered a plus

Have very good MS Office skills (Excel, Power
Point, Word, Outlook)

What you can expect from us:

Initial extensive onboarding to support you with adjusting into the role

Ongoing learning and development throughout the duration of the program

Be mentored by at least one senior member of the team and after two years in the program you can grow into a true professional with valuable relationships and international working experience 

Competitive salary and great benefits

Great
- life balance including hybrid working and Wellness Fridays initiative

#interns #romania

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Service And Support Planning {+ 6 more}

What We Can Offer You:

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.