Customer Experience Training Professional Bucharest

Customer Experience Training Professional
Bucureşti
Bucharest, Bucharest, Romania

Driving Infinite Possibilities Within A Diversified, Global Organization

Customer Experience Training Professional

We have an opportunity for a Customer Experience Training Professional to join our Safety And Productivity Solutions team in Bucharest.  The position is responsible for theoversight, direction and coordination of the site training requirements, ensuring that training gaps and needs are promptly identified and addressed. A Customer Experience Training Professional should prepare and manage training schedules, programs, documents, assessments, and certifications and deliver, facilitate or enable softskills and technical trainings as required.

Honeywell

Our Safety and productivity solutions helps create faster, more seamless, agile, and efficient supply chains, better protect human health, improve worker safety, and help meet sustainability goals by leveraging connectivity, advanced data analytics, software, robotics, sensors, advanced materials and integrated human and automated systems.

Helping organizations become more connected to make our world smarter, safer, and more sustainable.

Key requirements:

• Act as designer, implementer, and facilitator (when appropriate) of learning and development programs;
• Assist in conducting
  - functional needs assessments and consult with business partners to determine learning needs that align with the goals and objectives for the organization;
• Audit existing programs and support the identification of new training programs and /or the training vendor selection process;
• Act as point person for functional learning needs; oversee the Learning and Development process and work with leaders to make enhancements as necessary;
• Create, maintain and manage training schedules, documents, assessments and certifications.

Key skills and qualifications:

• At least two (2) years + of training experience;
• Bachelor’s degree (or equivalent education or experience in similar roles), or Trainer / Coaching certification;
• Experience with traditional and modern training design, execution and improvement methods, tools, and techniques;
• Working experience in instructional design, experience with designing effective online learning;
• Experience with
  - center agent environments.

Our offer:

• A culture that fosters inclusion, diversity, and innovation in an international work environment;
• Market specific training and ongoing personal development;
• Experienced leaders to support your professional development.

Equal opportunity statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

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