Customer Representative Agent
Key Responsibilities:
- Provide exceptional customer service to clients via phone and email, in Croatian.
- Assist customers with inquiries, concerns, and issues in a professional and timely manner.
- Ensure customer satisfaction by addressing their needs effectively and efficiently.
- Collaborate with other team members to resolve complex customer issues.
- Maintain accurate records of customer interactions and transactions.
Qualifications:
- Fluency in Croatian and English is required.
- Prior experience in customer service or a related field is preferred.
- Sales oriented person.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a
- paced environment. - Strong
- solving skills and attention to detail.
Benefits:
- Opportunity for career growth and development.
- Dynamic and inclusive work environment.
- Chance to work with a diverse and talented team.
- Training and support to help you succeed in your role.
Skills and Certifications:
- Customer Service
- Croatian Advanced
- Galileo
- Amadeus
- German Advanced
- English Advanced
- Portuguese Advanced
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