Customer Service Specialist Bucharest

Customer Service Specialist
Bucureşti
Bucharest, Bucharest, Romania

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of
- quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers
- quality vision care and
-
- class shopping experiences (such as Sunglass Hut, Lens
Crafters, Salmoiraghi & Viganò and the Grand
Vision network), and leading
- commerce platforms.

Join our global community of over 190, 000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on! 

Your #Future
In
Sight with Essilor
Luxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

Job Overview:

We are looking for a highly skilled Customer Service B2B Specialist to join our Optometry Customer Service Team. This role will be responsible for providing support to our Romanian B2B customers, ensuring clear communication and efficient management of orders and complaints. The ideal candidate will possess deep knowledge of resolve issues efficiently while fostering strong customer relationships and customer support.

Main Responsibilities and related activities

Must-have requirements

What’s in it for you

In Essilor
Luxottica, you are not defined just by your job title. Each career adventure is unique, but have a glimpse of the benefits and perks you can have by choosing us.

If you are interested, please apply by sending your CV and cover letter in English!

Recruiting process

Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application.

We Are One: Our DEI commitment

Our Diversity, Equity and Inclusion commitment​

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.