Customer Success Account Manager – French speaking territories

Customer Success Account Manager – French speaking territories
Bucureşti
Bucharest, Bucharest, Romania

About Scality: Scality solves organisations’ biggest data storage challenges: growth, security, performance, and cost. Designed for
-
- end cyber resilience, only Scality S3 object storage with CORE5 safeguards data at every level of the system, from API to architecture. Its patented Multi
Scale Architecture enables limitless, independent scalability in all critical dimensions to meet the unpredictable demands of modern workloads. The world’s most discerning companies depend on Scality to accelerate
- performance AI initiatives, optimize cloud deployments, and defend their data with confidence. Recognized as a leader by Gartner, Scality software is reliable, secure, and sustainable. Follow us on. Visit and our. The RoleWe are expanding our channel operations in France by creating an Inside Channel Manager (ICM) role dedicated to managing and growing our mid-tier, emerging and newly recruited partners, while complementing the responsibilities of the Channel Manager for strategic/tier-1 partners. This role will be crucial to:broaden and accelerate our partner base, foster partner engagement, enablement and readiness, drive
- led pipeline and sales for ARTESCA (and complementary solutions), support
- selling /
- driven motions, especially among Veeam-aligned and smaller VAR/MSP partners. This role has a high impact on France’s ARTESCA GTM execution and complements the strategic partner responsibilities owned by the Channel Manager.

Key Responsibilities

Partner Portfolio Management & Growth : Own and manage a portfolio of mid-tier, emerging and newly onboarded partners in France. Maintain strong, ongoing partner relationships, regular
- ins, enablement
- ups,
- business planning. Track partner maturity, pipeline contribution, and performance metrics (registrations, conversions, pipeline health).

Partner Recruitment & Onboarding: Identify promising partners aligned with our storage, backup, and Veeam-focused ecosystem. Drive recruitment motions (outreach, qualification, onboarding, initial enablement) in coordination with Channel Manager France and Veeam Channel teams. Ensure new partners receive appropriate training, enablement, and operational setup.

Alignment with Veeam Ecosystem: Identify
- fit Veeam partners for ARTESCA recruitment and
- selling. Collaborate with Veeam Inside Channel Managers and ISRs to expand shared partner base. Maintain visibility on Veeam partner activity relevant to ARTESCA positioning.

Partner Enablement & Readiness: Deliver or coordinate enablement: product training, commercial positioning, marketplace messaging, value articulation. Ensure partners are equipped to represent ARTESCA (and any allied solutions) and ARTESCA+Veeam to their customers. Provide ongoing support: licensing/contract queries, technical questions, and quoting processes.

Partner-Led Pipeline Generation & Opportunity Acceleration: Collaborate with partners to source, register, and accelerate deal pipelines through
- selling or
- led motions. Pre-qualify
- led leads, support quoting/negotiation, facilitate
- offs to Territory Managers when needed. Monitor, forecast, and report on
- driven pipeline and conversions.

Collaboration & Alignment: Act as the operational arm supporting the Channel Manager France’s strategic account/channel motions. Interface with ARTESCA Territory Managers, Field Sales, Marketing, Sales Engineering to ensure cohesive GTM execution. Liaise with alliances (, Veeam) to maximize
- sell and partner synergy potential.

Administration, CRM & Reporting Discipline: Maintain accurate partner and opportunity data in CRM (registrations, pipeline, partner status, communications). Produce regular reports on partner activity, pipeline health, forecasts, enablement status, and performance. Ensure compliance and renewals/contract hygiene for recruited partners (where applicable).

Skills & Attributes

3–7 years of channel/partner-facing sales or inside channel management (or equivalent VAR/MSP experience) preferably in software, storage, backup or IT infrastructure domain.

Strong understanding of channel ecosystem dynamics and indirect GTM motions (resellers, MSPs, VARs, distributors).

Proven ability to recruit, enable and manage partners — from onboarding to revenue generation.

Commercial mindset: able to support licensing/contracting, price positioning, deal registration, partner negotiations.

Excellent relationship-building, communication (French + English), stakeholder management skills.

Self-starter, organised, structured, with ability to manage multiple partners concurrently, track pipeline, and enforce discipline.

Ability to collaborate across teams (sales, marketing, engineering, alliances) with strong internal coordination.

Familiarity — or willingness to learn — with ARTESCA (object storage), Veeam-style backup/integration, or related storage/cloud infrastructure solutions.

CRM, pipeline forecasting and reporting discipline.

Life@scality:We offer careers with an opportunity to bridge international borders, an intensely fun environment with smart people. We encourage promotion and elevation through training and development programs
We care for our employees through company supported programs such as, sports and wellness programs, “social responsibility” programs and generous benefits packages.  We support team building and get together events through all of our various locations in the world. Life at Scality is internal motto is : “work hard, play hard, eat well and amaze the customer!”Follow us on Twitter and Linked
In. Visit and our blog. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.