Customer Success Specialist Cluj-Napoca

Customer Success Specialist
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

Are you an emerging talent looking for an opportunity to learn new skills and grow?  

Join our dedicated team of professionals who share a collective passion for progress and excellence!

Based in Cluj Napoca, the Customer Success Specialist is a vital member of the Customer Success Center of Excellence, playing a crucial role in elevating our customers' experiences. They focus on delivering meaningful results and ensuring a consistent and satisfying renewal experience.  

Serving as a
- oriented hub, the specialist provides managers and
- customer support with a blend of adoption and expansion processes, along with knowledge in specific business areas or product lines.  

By developing and deploying digital methods and playbooks, the Customer Success Specialist optimally reaches a broad audience of
- users. Collaborating closely with customer success functions and the local sales and operations team, the role ensures efficient, and technology oriented customer journey, covering onboarding, engagement, and renewals.

Are you eager to take your career to the next level?  

If yes, we encourage your application for Customer Success Specialist.

In this role, Your Responsibilities Will Be:

Who you are:

You consistently apply a business driver and marketplace focus when prioritizing actions. You adjust communication content and style to meet the needs of diverse collaborators. You model and encourage the expression of diverse ideas and opinions empowering your team. You serve as a strategic partner to build, grow, and maintain profitable and
- lasting relationships with key accounts.

For This Role, You Will Need:

Preferred Qualifications that Set You Apart:

Our culture and commitment to you :

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.