Data Center Service Delivery Manager
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Data Center Service Delivery Manager
Position purpose:
The Data Center Service Delivery function delivers high quality,
- effective 24x7 outsourced infrastructure services within the scope of the Global Data Centers and other regional Data Centers (Market / Factories / Origins), including JTI's mission critical centralized business applications (e. g. SAP and TME), ensuring system availability and performance characteristics are in line with business expectations and contracts.
You will be responsible for the delivery and implementation of the outsourced services based on the contract agreement to ensure optimal quality, efficient & ongoing operations. In addition, the Service
In this role applicant will maintain a close partnership with the other teams within the Infrastructure & Operations Team as well as the Business Technology Services teams, the SAP Delivery Centre, Oracle Delivery Centre, IT Security and Risk Management and the Global Service Desk. The incumbent plays a liaison role in coordination of activities between the outsourcing partner and JTI functions; setting priorities, manages escalation, ensures proper communication, etc.
You will be responsible for raising data quality and performance levels within the Infrastructure & Operations Teams. Providing a high level of data quality awareness across multiple I&O Teams. Proactively improving the quality of I&O reporting.
What will you do – responsibilities:
-
- day operations and achievement of business objectives and projects deadlines
- going projects for core applications SAP and TME
- effective
Who are we looking for – requirements:
Recruitment process:
Thank you very much for your interest in the role. You are welcome to apply.
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