End-User Computing Analyst - US Hours - Bucharest

End-User Computing Analyst - US Hours
Bucureşti
Bucharest, Bucharest, Romania

JOB DESCRIPTION

Req ID: 339834

We are currently seeking a End-User Computing Analyst - US Hours to join our team in Bucharest, Botoșani (RO-BT), Romania (RO).

NTT Data Services is looking for an energetic fast learning and
- motivated candidate that has strong technical skill and team leadership skills, able to work well with groups on a global level, and a consultative approach and
- solving abilities to enable our business partners to operate more effectively. These candidates will be responsible for designing, testing, and implementing large
- scale End User Compute based on Windows, Office 365, SCCM and Intune MDM.

Role Responsibilities

Analyze and understand our current workstation management environment

Manage user devices in our SCCM / MEM / Intune environment

Design, manage and update workstation configurations (image/Auto
Pilot)

Manage and design new Policies in our Active Directory/Intune environment

Manage application deployments and their updates

Develop and deploy scripts for the complex configuration of Windows

Document the processes, structure and configuration put in place

Supports complex and modern end user computing solutions.

Understands and promotes end user technology standards for hardware, OS, core applications, and peripherals.

Support end user architecture to evaluate, establish, integrate and maintain end user technology applications used to manage desktops, laptops, virtual desktops, virtual applications and mobile devices.

Serves as the technical resource for technologies which may span the enterprise. Leads complex troubleshooting efforts and root cause analysis.

Supports end user architecture to proactively automate, streamline and simplify processes and routine tasks.

Creates and updates system documentation for operations, and support teams.

Participates in multiple cross company projects and initiatives that impact the end user computing solutions and experiences.

Must possess excellent organizational skills and demonstrate attention to detail.

Ensure solutions and strategies are in alignment with
-
- date security standards.

Identify and implement improvements including standardization, automation, and optimization of services to reduce costs and improve delivery speeds

Establish and maintain technology standards, templates, and technical documentation as necessary.

Deploying monthly and priority Windows updates

Preparing new workstation and laptop images - 2 versions 1) remote and 2) on USB for IT field techs.

interfaces the most with IT technicians - for machines that won't image, for new machines needing an image, for new drivers, all end user computing technology.

evaluates and approves peripheral hardware such as docking stations.

Windows Operating System Patching – Weekly/Monthly/Yearly

Updating persistent VDI and floating VDI images/environments

Assignment of VDIs when requested in tickets

Technical/Professional Requirements:

Prior experience with Windows OS 7-11, policy administration

7 x 24 hour
- call support with primary working hours in the Canadian EST time zone

Responsible for complex testing and analysis of all elements of the computer systems.

Analyzes and provides innovative solutions to system engineering and design projects.

Represents the organization in front of critical audiences such as clients/customers/vendors/executives.

Thorough understanding and management of customer business needs and expectations

Candidates must have exceptional customer service, problem solving, and communication skills.

Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to
- technical individuals.

Possess the ability to work independently with minimal management supervision and with a global team of engineers.

Strong team player with ability to work in a team and as individual contributor.

Strong organizational and documentation skills.

Fast learner, flexible and able to work on multiple tasks.

Qualification

Bachelor’s degree in computer science, Information Technology, or a related field.

Possess 5/10 years of relevant professional experience or equivalent combination of education/experience.

Proven experience as an SCCM/Intune Engineer or similar role.

Significant experience designing, developing and deploying Power
Shell scripts in production environments.

Strong understanding of mobile device management (MDM) and mobile application management (MAM) principles.

Experience with endpoint security solutions and protocols.

Excellent
- solving and communication skills.

Ability to work collaboratively in an Information Technology, or a related field.

In-depth knowledge of Microsoft Intune, including configuration, policy management, and troubleshooting, Auto
Pilot in a fully managed and/or Co-Managed environment, and Apple ADE, Samsung Knox.

Familiarity with Microsoft 365 suite, Defender and integration with Intune.

Understanding of SOTI Mobi
Control and Zimperium a bonus

Ability to work collaboratively in a team-oriented environment.

Continuous
- development via certifications and
- paced learning an asset.

Available to work a 24x7
- call shifts with primary business hours based on Canadian Eastern Standard Time

Previous experience with Azure Virtual Desktop or other VDI an asset

“This position requires a valid Canadian Security Clearance. Candidates can be guided through the application process for this clearance but must successfully obtain the clearance in order to fill the position. ”

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and
- up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3. 6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at

Informații detaliate despre oferta de muncă

Firma:	NTT
Localiția:	Bucureşti Bucharest, Bucharest, Romania
Adăugat:	7. 12. 2025 Postul de muncă activ

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End-User Computing Analyst - US Hours

End-User Computing Analyst - US Hours
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