Engineering Manager
Discover TECKNOWORKS
TECKNOWORKS is a global technology consulting firm dedicated to optimizing client productivity and profitability. We empower businesses, from
- sized enterprises to international corporations, with innovative tech solutions.
At TECKNOWORKS, we foster a culture of impact, enabling clients to excel through technology and innovation in their business and personal lives. Our commitment to team growth,
- taking, and unwavering quality sets us apart, making us a company of excellence and delivering exceptional results.
Job Overview:
As an Engineering Manager at Tecknoworks, your role will involve leading and supervising the engineering teams. You will be responsible for ensuring that projects are completed, supporting the professional development of team members, and working to enhance customer satisfaction and increase revenue.
We are looking for a dynamic leader with strong skills in managing people and a solid technical background. This individual should be capable of maintaining a high level of excellence within the department. This position is crucial for helping Tecknoworks maintain and achieve new goals.
Key Responsibilities:
Customer and resource management
- Customer satisfaction.
- Responsible for driving revenue growth within existing accounts.
- Assess the fit and engagement risks of potential new customers.
- Make informed decisions regarding taking on new customers.
- Define and agree on the development process, tools, and project team for new and existing customer projects.
- Establish communication channels and ways of working with customers.
- Efficiently manage the bench and open vacancies to ensure optimal resource allocation.
- Take ownership of all project commitments, timelines, and objectives, ensuring the quality of all deliverables.
- Apply strong project management principles to oversee project execution.
- Proactively address and resolve technical, project, staffing, and delivery issues to meet customer expectations.
- Provide input and introductions to the sales team for expansion into new divisions within existing accounts.
- Play a pivotal role in the account team, jointly owning the account plan.
- Actively participate in account reviews and contribute to the success of account relationships.
People management & Staffing
- Lead a team of Team Leads and engineers, fostering a collaborative and
- performance culture. - Promote and ensure continuous learning and development within the engineering teams following our performance management process.
- Develop and mentor engineering team members for career growth and professional development.
- Collaborate with team members to define job descriptions, objectives, performance management, and evaluations.
- Work closely with HR to manage staffing needs, compensation, promotions, vacations, and absences and address employee satisfaction and attrition issues.
- Participate in the recruitment process, conducting interviews and making hiring decisions.
- Lead the onboarding process for new engineers, ensuring smooth integration into their respective teams.
Key Skillset Required:
- Leadership: Ability to lead and inspire teams to achieve their goals.
- Communication: Excellent verbal and written communication skills.
- Negotiation: Prior exposure and strong negotiation skills.
- Resource Management: Proficiency in allocating and optimizing resources.
- Customer Focus: A commitment to meeting customer expectations and maintaining high satisfaction.
- Performance Management: Skill in evaluating and developing team members.
- Technical Expertise: A deep understanding of engineering principles and practices.
Qualifications:
- Proven experience in engineering management, with a strong track record of successful project delivery and team leadership.
- Excellent communication, interpersonal, and
- solving skills. - Ability to make strategic decisions and assess risks effectively.
- Strong project management and organizational skills.
- Proficiency in technical aspects relevant to the company's products or services.
- Strong people management skills
We encourage you to apply if you are a motivated and experienced Engineering Manager looking for an exciting opportunity to lead dynamic teams, drive customer satisfaction, and contribute to revenue growth. Join our team and help shape the future of our engineering department.
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