Field Service Specialist - Buzău

Field Service Specialist
Buzău
Buzău, Județul Buzău, Romania

Field Service Specialist – Neuro Medical Devices

? Territory: Minnesota, North and South Dakota, Nebraska, NE Wisconsin

? Travel: % travel required, Monday–Friday within assigned territory and as needed across the U. S.

Join Natus Medical as a Field Service Specialist and make a difference in patient care by supporting our innovative neurodiagnostic devices. In this role, you'll be responsible for installing, maintaining, training, and servicing our full line of Neurology products. This is a remote position with significant travel and autonomy.

What You'll Do

Plan, manage, and execute neurology system installations (small to large scale).

Perform preventative maintenance and
- site service calls for existing equipment.

Troubleshoot and resolve hardware, software, PC, and network issues.

Analyze product failures and provide actionable feedback to Engineering and Operations.

Conduct customer training sessions at client sites and Natus facilities.

Build strong customer relationships and serve as a technical ambassador for Natus.

Attend ongoing technical and skills training.

Basic Qualifications

Associate’s degree, Bachelor’s degree, or equivalent work experience in IT, medical systems, or a related field.

5+ years of field service experience with installations, training, and troubleshooting.

Strong understanding of network structures and diagnostic tools.

Prior experience in medical devices or healthcare IT environments.

Willingness and ability to travel frequently and independently.

Preferred Qualifications

Microsoft certifications: MCP, MCSE, A+

Experience with:

SQL Server and database administration

Windows Server/Client OS, Active Directory, Group Policy

Imaging and asset management tools

Enterprise antivirus tools

Networking and Citrix environments

Other Requirements

Valid driver’s license with clean driving record

Ability to travel via air without restrictions

Must meet medical and documentation requirements for customer site access

Compensation & Benefits-

Vision, dental, and health insurance

Monthly Auto allowance

(k) with company match

7 paid holidays + 2 floating holidays

4 weeks PTO (hours accrued)

Tuition reimbursement assistance
- eligible after one year of employment

At Natus Medical, we are recognized globally for our commitment to advancing the standard of care in neurodiagnostics. Our solutions are used in hospitals, clinics, and laboratories to improve patient outcomes and quality of life.

Informații detaliate despre oferta de muncă

Firma:	Natus Medical Incorporated
Localiția:	Buzău Buzău, Județul Buzău, Romania
Adăugat:	8. 7. 2025 Postul de muncă activ

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Field Service Specialist Buzău