Finance Support PTP & OTC with French Bucharest

Finance Support PTP & OTC with French
Bucureşti
Bucharest, Bucharest, Romania

Job Description

Accounts Receivable:

• Invoice Creation: Generate and validate customer invoices in accordance with contractual terms and company policies.
• Collections: Monitor outstanding receivables and follow up with customers to ensure timely payments.
• Cash Applications: Accurately apply incoming payments to customer accounts and resolve discrepancies.
• Order Processing: Handle customer orders from entry to fulfillment, ensuring accuracy and timely delivery.
• Limited Credit Management: Support credit checks and assist in managing customer credit limits.
• Billing Adjustments: Process billing corrections and adjustments as needed.
• Customer Inquiry Management: Respond to customer queries related to invoices, payments, and order status.

        Accounts Payable:

•   Invoice Processing
•  Disbursements
•  GR/IR Clearing
•  Transactional Support for PO Process in Ariba
• Supplier Inquiry

deal candidate for the OTC & PTP position:

• Advanced language skills in French  & English ;
• Experience in a customer service or contact center environment, ideally within a finance/BPO setting
• Excellent verbal and written communication skills in both languages
• Basic understanding of Accounts Payable and/or Accounts Receivable processes
• Customer-focused with the ability to manage difficult or sensitive situations professionally
• Experience using ERP systems (e. g. SAP, Oracle, or similar) is a plus
• Experience working with ticketing systems or case management platforms
• Strong organizational skills, with the ability to multitask in a
  - paced environment
• A team player with a proactive,
  - oriented approach