French Speaking Customer Care Agent - Belgium (f/m/x)

French Speaking Customer Care Agent - Belgium (f/m/x)
Bucureşti
Bucharest, Bucharest, Romania

Job Description

• Communicate with our private customers by phone and email, taking responsibility for checking and following up on their files;
• Identify customers’ needs, clarify information, research every issue and provide optimal solutions;
• Go the extra mile to engage customers;

• Very good written and spoken French language skills;
• Excellent communication skills and strong customer orientation with a friendly and professional approach;
• Previous experience in customer service, administration or related area;
• Interest in the automotive sector will be a plus.

What you can expect from us:

• Permanent work contract, full time;
• Flexibility to also work from home;
• A nice office just 1 minute away from Pipera metro station;
• A warm team atmosphere and fun team events;
• Private medical services subscription via Medicover;
• Open communication and delivering results are more important to us than a dress code;
• Inclusive and respectful multicultural work environment.

At AUTO1 Group, we have an open culture and believe in direct communication and diversity. This means we want everyone to feel welcome and we offer equal opportunities for all – regardless of gender, ethnicity, religion, age, sexual orientation, disability, or any other
-
- related factor.