French Technical Support Specialist (Romania)
Role Details
Type of Support: Email and phone support
Required Languages : English and French
Contract Duration: Full-time
Position type and schedule: To be determined
Work type and Location: Work from home in Bucharest, Romania
Expected start date: April 25, 2024
About The Role
We are seeking a curious and motivated Technical Support Specialist to join our team and provide exceptional support to our users. As a Technical Support Specialist, you will troubleshoot product malfunctions and educate customers across channels such as emails and phones.
We value clear communication, the ability to think on your feet, and strong troubleshooting skills. We are looking for candidates who care about the details and are always looking to learn something new. You will solve support cases that include
- depth server troubleshooting, extensive software investigation, plus
-
- beyond empathy. It’s required that you be very disciplined in working autonomously and that you be determined,
- directed, and driven.
You’ll Be…
-
- support devices
What You Bring To The Table
- solving and communication skills
-
- step technical help, both written and verbal
- level troubleshooting skills (e. g. OS, network, browser, software, hardware)
- solving skills
What We Provide
-
- home allowance
- based fitness workouts from home
Hero and outside entities
- functional development
Why Partner
Hero?
Partner
Hero is a
- driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to Software QA, content moderation, design, engineering, and more. We work with over 100+
- forward companies including Etsy, Udemy, Good Eggs, Grindr, and Loom. Partner
Hero not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.
How We’re Different
Historically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. Partner
Hero not only offers fair compensation and benefits but values inclusion, belonging, and opportunity.
Read more about our Core Values and story.
PRIVACY NOTICE
Partner
Hero is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.
To understand more about Partner
Hero’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center.
Fii primul, care se va înregistra la oferta de muncă respectivă!
-
De ce să cauți de muncă pe Lucrezi.ro?
În fiecare zi oferte noi de muncă Puteți alege dintr-o gamă largă de locuri de muncă: Scopul nostru este de a oferi o gamă cât mai largă de opțiuni Lasă să-ți fie trimise noile oferte prin e-mail Fii primul care răspunde la noile oferte de muncă Toate ofertele de muncă într-un singur loc (de la angajatori, agenții și alte portaluri) Toate serviciile pentru persoanele aflate în căutarea unui loc de muncă sunt gratuite Vă vom ajuta să găsiți un nou loc de muncă