Front Office Engineer with French - Bucharest

Front Office Engineer with French
Bucureşti
Bucharest, Romania

Main activities and tasks:

Effectively manage the Front Office
- country activities in line with GNOC functional objectives.

Monitor, identify, troubleshoot, diagnose,
- up and resolve network issues following standard operating procedures and using knowledge support tools.

Support continuous, innovative, and proactive Network performance monitoring.

Provide
- country 1st line phone support delivering exceptional and professional customer service and act as a single point of contact for general queries.

Ensure all service calls are answered promptly and within the agreed SLAs.

Take ownership of incidents/service requests and track/document them using the provided ticketing tools, ensuring also closure and
- up within agreed timescales.

Responsible for emails management regarding network issues and general requests: track, triage, prioritise, match with the
- going corresponding tickets and perform
- up according to the work procedures in place.

Elevate complex and/or high priority incidents or requests to appropriate personnel or support groups for timely resolution.

Handle access request forms in order to grant permission to technicians on site for local troubleshooting purposes.

Effective collaboration with the other team members, Team Leader and GNOC Manager to ensure overall service quality standards.

Understand and work within established Service Level Agreements (SLA) to ensure timely response.

Participate in the development and maintenance of Front Office procedures and documentation.

Contribute to the continuous improvement and progress of the GNOC team.

Working hours are organized in shifts to ensure 24/7 coverage and may include participation in an
- call rota.

Flexibility is required to enable the team to operationally cover 24/7 working hours.

Specific skills & technical knowledge:

Very good spoken and written English language.

Basic knowledge on technologies like CDMA, TDMA, GSM, UMTS, and LTE.

Basic understanding of Network, Switch, Router, Firewall, TCP/IP protocol, IP security policies.

Excellent communication skills.

Customer oriented.

Flexibility and adaptability skills. Strong knowledge of Microsoft office suite.

Team player, highly organized and
- managed.

What We Offer:

Growth Opportunities Support for learning and career advancement.

Work-Life Balance Flexible hours and hybrid work options.

Inclusive Culture A welcoming, diverse environment where everyone feels valued.

Generous Time Off

Informații detaliate despre oferta de muncă

Firma:	CONNECT44
Localiția:	Bucureşti Bucharest, Romania
Adăugat:	19. 9. 2025 Postul de muncă activ

Răspunde la anunț
Fii primul, care se va înregistra la oferta de muncă respectivă!

Front Office Engineer with French Bucharest

Front Office Engineer with French
Bucureşti
Bucharest, Romania

locuri de muncă interesante în împrejurimi:

Sculer Matritier - Bucuresti
Bucharest, Bucharest, Romania - office people Romania S.R.L.

Office Assistant with accounting responsibilities, part-time
Bucharest, Bucharest, Romania - JYSK

Back Office
Bucharest, Bucharest, Romania - SGS

Office Assistant (on-site, Bucharest)
Bucharest, Bucharest, Romania - Foundever

Customer Support Representative with English (OFFICE BASED)
Bucharest, Bucharest, Romania - Conectys

Specialist Calitate
Bucharest, Bucharest, Romania - office people Romania S.R.L.

Operator Textile
Bucharest, Bucharest, Romania - office people Romania S.R.L.

Office Manager - M/F
Bucharest, Bucharest, Romania - SUEZ

Office Assistant (on-site, Bucharest)
Bucharest, Bucharest, Romania - Sitel

Customer Support Representative with Italian (OFFICE BASED)
Bucharest, Bucharest, Romania - Conectys

Farmacist - Bucuresti
Bucharest, Bucharest, Romania - office people Romania S.R.L.

Junior Project Management Office Consultant
Bucharest, Bucharest, Romania - SAP

Office/HR Manager
Bucharest, Bucharest, Romania - Ubiquiti Inc.

Office Assistant
Bucharest, Bucharest, Romania - Marriott International

Front Office Engineer with French
Bucharest, Romania - CONNECT44

Bucureşti
Locuri de muncă în locațiile din jur

locuri de muncă

Front Office Engineer with French Bucharest

Front Office Engineer with FrenchBucureştiBucharest, Romania

locuri de muncă interesante în împrejurimi:

Sculer Matritier - BucurestiBucharest, Bucharest, Romania - office people Romania S.R.L.

Office Assistant with accounting responsibilities, part-timeBucharest, Bucharest, Romania - JYSK

Back OfficeBucharest, Bucharest, Romania - SGS

Office Assistant (on-site, Bucharest)Bucharest, Bucharest, Romania - Foundever

Customer Support Representative with English (OFFICE BASED)Bucharest, Bucharest, Romania - Conectys

Specialist CalitateBucharest, Bucharest, Romania - office people Romania S.R.L.

Operator TextileBucharest, Bucharest, Romania - office people Romania S.R.L.

Office Manager - M/FBucharest, Bucharest, Romania - SUEZ

Office Assistant (on-site, Bucharest)Bucharest, Bucharest, Romania - Sitel

Customer Support Representative with Italian (OFFICE BASED)Bucharest, Bucharest, Romania - Conectys

Farmacist - BucurestiBucharest, Bucharest, Romania - office people Romania S.R.L.

Junior Project Management Office ConsultantBucharest, Bucharest, Romania - SAP

Office/HR ManagerBucharest, Bucharest, Romania - Ubiquiti Inc.

Office AssistantBucharest, Bucharest, Romania - Marriott International

Front Office Engineer with FrenchBucharest, Romania - CONNECT44

BucureştiLocuri de muncă în locațiile din jur

Front Office Engineer with French
Bucureşti
Bucharest, Romania

Sculer Matritier - Bucuresti
Bucharest, Bucharest, Romania - office people Romania S.R.L.

Office Assistant with accounting responsibilities, part-time
Bucharest, Bucharest, Romania - JYSK

Back Office
Bucharest, Bucharest, Romania - SGS

Office Assistant (on-site, Bucharest)
Bucharest, Bucharest, Romania - Foundever

Customer Support Representative with English (OFFICE BASED)
Bucharest, Bucharest, Romania - Conectys

Specialist Calitate
Bucharest, Bucharest, Romania - office people Romania S.R.L.

Operator Textile
Bucharest, Bucharest, Romania - office people Romania S.R.L.

Office Manager - M/F
Bucharest, Bucharest, Romania - SUEZ

Office Assistant (on-site, Bucharest)
Bucharest, Bucharest, Romania - Sitel

Customer Support Representative with Italian (OFFICE BASED)
Bucharest, Bucharest, Romania - Conectys

Farmacist - Bucuresti
Bucharest, Bucharest, Romania - office people Romania S.R.L.

Junior Project Management Office Consultant
Bucharest, Bucharest, Romania - SAP

Office/HR Manager
Bucharest, Bucharest, Romania - Ubiquiti Inc.

Office Assistant
Bucharest, Bucharest, Romania - Marriott International

Front Office Engineer with French
Bucharest, Romania - CONNECT44

Bucureşti
Locuri de muncă în locațiile din jur