GenO Advanced Services Engineer (ASE) Bucharest

GenO Advanced Services Engineer (ASE)
Bucureşti
Bucharest, Bucharest, Romania

Join us as an Advanced Services Engineer (ASE) Become an Advanced Services Engineer and help our customers to make well informed decisions regarding the implementation, management and use of Oracle technologies. As part of the Oracle Customer Success Services team, you will be a member of the international network of experts, who will contribute to global technology driven initiatives and innovation programs for continuous service improvements.

- Engineers in Customer Success Services (CSS) support Oracle’s largest customers, fostering
- term relationships and operational improvements. Advanced Services Engineers (ASEs) enhance Oracle environments by leveraging
- based knowledge and customer experiences, helping clients maximize value from Oracle solutions. - Click here for more information about CSS

What you will do:

- Learn from experts and contribute to customer value through Oracle’s global network.

- Use Oracle tools and resources to stay updated on innovations.

- Collaborate with Oracle experts on customer projects.

- Understand client needs and align them with Oracle solutions.

- Learn to design solutions using Oracle technology and best practices.

- Support
- term customer relationships with CSS.

- Solve problems with guidance, following Oracle policies.

- Manage time effectively, working individually and in teams.

- Communicate technical concepts; Oracle product knowledge is a plus.

- Maintain a professional demeanor.

- Be available for scheduled
-
- hours operations when required.

What you’ll bring

- Bachelor’s degree or up to 2 years of relevant experience.

- Technical aptitude with an interest in cloud technologies (Artificial Intelligence, Blockchain, Machine Learning, Dev
Ops, Security, Terraform, and Oracle Cloud infrastructure) and programming (Python).

- Enthusiasm and dedication to tech hobbies is valued. (. website development, hobby programming, developing an APP, and
- driven exploration of technology and cloud computing (Oracle, Amazon, Azure, Google)

- Fluency in English with strong communication skills.

- Openness to innovation and new challenges.

- Adaptability and confidence in navigating change.

- Proactive,
- driven mindset.

- Resilience and ability to work under pressure.

- Strong organization, negotiation, and planning skills.

- High energy, with a positive and engaging approach.

- Team-oriented with a passion for achieving both individual and group goals.

- Critical thinker with
- solving skills.

- Passion for customer success 

What we’ll give you

- Investment in your professional development with access to Oracle’s network of experts.

- A fun, flexible work environment for a great
- life balance.

- An inclusive, multicultural community that values fresh perspectives.

- A buddy program with a senior expert for guidance.

- Clear career progression based on performance and development.

- Exposure to diverse customers across multiple industries.

- Competitive pay and excellent benefits to support your success

Career Level - IC1

As a Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should have knowledge of some Oracle products and one platform that is being supported. You will be expected to work with only general guidance from senior engineers and management and, in some areas may work independently.