German - Fixed Term Customer Support Specialist II Bucharest

German - Fixed Term Customer Support Specialist II
Bucureşti
Bucharest, Bucharest, Romania

Role Details

Type of Support: Email and chat

Contract Duration: Temporary contract of 3 months

Training Schedule: Monday to Friday; 8:00 am - 5:00 pm CET

Work Schedule: To be determined

Work Type and Location: Remote in Romania

Expected Start Date: October 30th, 2025

About Us

Partner
Hero is now Crescendo — a stronger, bolder force in customer experience.

Crescendo represents growth, momentum, and transformation. By bringing together Partner
Hero’s
- class outsourcing expertise and Crescendo’s innovation in customer experience and operations, we’re setting a new global standard.

We deliver Augmented AI — the powerful combination of agentic AI and real human expertise — giving our partners scalable, 24/7 support in any language without compromising quality or empathy. At Crescendo, we don’t just connect talent with opportunity — we elevate businesses and people worldwide. Our integrated technology, global reach, and
- first culture empower teams to thrive and partners to grow faster.

Welcome to Crescendo. Welcome to what’s next.

 

The Role

We're looking for talented folks to join our Customer Support in German and English teams. We have a range of opportunities available for people who have built a career in the customer support space and those looking to break into the industry. We are interested in matching your unique skills, experience, and interests with one of our many Partners across a variety of industries, including Edtech, e
Commerce, Fintech, Health and Wellness, and more. As a Partner
Hero employee, you’ll have the support you need to develop and grow your career.

 

What You’ll Do:

What We Expect From You:

What You’ll Get In Return:

Company Culture Is At Our Core

Core values give our work intention and our culture its edge. They’re the standards we hold for ourselves, our partners, and each other.

Crescendo is proud to be an
- opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact.

PRIVACY NOTICE

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To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center.