GERMAN-SPEAKING CUSTOMER EXPERIENCE SPECIALIST Cluj-Napoca

GERMAN-SPEAKING CUSTOMER EXPERIENCE SPECIALIST
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

Embark on an exciting international journey where your proficiency in German plays a pivotal role in making a meaningful impact each day. Immerse yourself in a dynamic, multicultural environment that prioritises stability while offering
- defined pathways for professional growth and advancement.

Experience a workplace that celebrates diversity and innovation, fostering an atmosphere where your skills and contributions are recognised and valued.

What You'll Do:
Guide customers through clear,
- focused support across phone, email, and chat.
Resolve inquiries with empathy and precision.
Keep records accurate and organised.
Collaborate with teammates to improve workflows.
Enhance your expertise with structured training.

You Bring

• German C1+ & confident English
• Strong attention to detail
• Positive,
  - solving outlook
• Openness to relocating to Greece

We Offer

• Paid training & career path
• Relocation package (flight, housing, admin help)
• Housing Support: Dedicated relocation team to assist with finding an apartment, covering real estate agency fees, and helping with admin paperwork
• Comprehensive private health insurance
• Work-Life Balance: Rotational shifts with hybrid/WFH options for certain projects
• Private health insurance & wellness benefits
• Boost your earnings potential with uncapped performance bonuses, rewarding you for every success.
• Benefit from our system of 14 monthly salary payments per year, two additional paychecks on top of your base salary.

Contact sambu. gideon@cbtalents. org for more info or connect with me directly on Linked
In.