Global Technical Support Director- Romania
Job Description We are seeking an experienced Global Technical Support Director to lead and transform our technical support operations across multiple regions and time zones. This senior leadership position will drive strategic direction, operational excellence, and performance of technical support teams worldwide while ensuring exceptional customer satisfaction in the digital marketing Saa Lead and strategically manage global technical support teams across multiple regions, ensuring 24/7 "follow-the-sun" coverage Develop and implement comprehensive technical support strategies that drive operational excellence and align with organizational goals Create and manage technical support budgets, ensuring optimal resource allocation and Provide strategic direction for the customer support function while integrating customer goals with corporate objectives. Bachelor's degree in Computer Science, Engineering, Information Technology, or related technical field.
S company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.
S space. As a key member of our leadership team, you will oversee the development and implementation of comprehensive support strategies that align with our business objectives and competitive positioning in the industry.
Key Responsibilities
- effectiveness
S or cloud environments, preferably within digital marketing automation, customer engagement platforms, or similar technology companies. Requirements
- level positions.
- growth Saa
S environments.
- functional teams. Benefits
- paced environment with remote global teams
- Informații detaliate despre oferta de muncă
Firma: D-engage Localiția: Bucureşti
Bucharest, Bucharest, RomaniaAdăugat: 17. 7. 2025
Postul de muncă activ
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