Head of Global Finance Services O2C
Stellenbeschreibung
The Head of Global Finance Services (GFS) O2C is responsible for the global execution of the O2C finance activities and processes performed by GBS Sites. He/she is further in charge of definition, coordination, and alignment of O2C process execution / guardrails (in alignment with the Head of GFS) between the O2C Service Delivery Managers and regional / cluster leadership. He/She coordinates with his/her functional counterparts (Functional GFS leaders) to create an organizational and functional setup according to the overall DBS strategic objectives. Core Responsibilities and Accountabilities • Globally responsible for O2C process and activities execution of GBS• Responsible and accountable for functionally leading the O2C Service Delivery Managers• Responsible for O2C service quality provided by GBS• Lead the design and implementation of functional transformation initiatives• Accountable for O2C process alignment with DBS overall strategic objectives• Responsible and accountable for the right staffing of the Service Delivery Manager in their functional area• Ensures standardization of the process across all GBS Sites• Execute quality control measures and support regular audits to ensure compliance• Align service delivery with overall business objectives• Drive efficiency and productivity within his/her scope of responsibility• Ensure adherence to yearly set budget by DBS leadership and head of GFS General Managerial Responsibilities and Accountabilities • Monitor and report consolidated O2C key operational KPIs on a periodic basis to relevant stakeholders• Regularly communicate with regions / clusters to understand their needs and expectations• Contribute to a working environment and culture which drives the desired mindset of all Service Delivery Managers and Team leaders• Enforce world class trends, and best practices within O2C with the goal of ultimately driving cost reduction and quality enhancement• Drive growth and ensure career paths for GBS Finance organization Self-Management Responsibilities and Accountabilities • Define performance and service level goals at the start of the year in coordination with the Head of GBS and the Head of GFS• Point of escalation for Service Delivery Managers• Point of escalation for cluster CFOs• Master’s Degree in Accounting, Finance or similar• Program management certification preferred • 10+ years work experience in Finance GBS, 5+ years of leadership with ability to manage senior stakeholder and employees in an international context• Strong experience in the Shared Services / Service Delivery organizations• Strong understanding of O2C process• Experience with Finance / Accounting ERP systems• Experience with project/ process management• Knowledge of the-
- end process
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- cash; Familiar with the industry and Transport Management Systems; Preferably experienced with SAP FCSM and Serrala Autobank application Technical Skills/Competencies • Strategic Planning: Ability to understand and implement strategic initiatives that align with the business's objectives and goals• Financial Acumen: Strong understanding of financial management principles, accounting
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- end processes as well as business & financial controlling• Project/ Process Management: Skills to initiate, plan, execute, control, and close the work of a team to achieve specific goals• Change Management: Navigating and managing organizational change• Risk Management: Ability to identify, assess, and manage potential risks in the business• Understanding of Key Performance Indicators (KPIs): Implementing, tracking, and analyzing KPIs to measure overall performance and progress• Negotiation Skills: Ability to negotiate effectively with various senior (internal) stakeholders• Language competencies: Fluent in English (business, negotiations, etc. )• Preferred strong business acumen Behavioural Competencies • Leadership: The ability to lead, inspire, and influence people, often across departments or geographically dispersed locations. • Cross-functional Communication: Communicating effectively across various departments and coordinating efforts. • Problem Solving mindset: A keen ability to solve complex problems, often requiring innovative thinking and solutions. • Ethics: Understanding the ethical aspects of business and the importance of maintaining high ethical standards.
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Über uns
At DB Schenker GBS Bucharest you can be a partner of an accounting excellence and supporting activities team. A team that is part of a global logistics network that connects the world. With more than 76000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and offer support to over 35 countries, 3 business units in more than 20 European languages. DB Schenker GBS is a global employer, and we are constantly looking for new starters or experienced enthusiasts to join our team. We provide services in:
- Finance and Accounting - Sales and Business Support – Air and Ocean Supporting , we encourage you to actively shape your career in a solid organization and take part in designing new traditions. Together as one team, we are Here to move.
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