Head of Retail, Distribution & Pharma

Head of Retail, Distribution & Pharma
Bucureşti
Bucharest, Bucharest, Romania

About the Role Total
Soft is one of the leading providers of ERP and business software solutions in Central and Eastern Europe, with over 30 years of experience and clients in more than 30 countries.

Our main product, Charisma ERP, helps organizations digitize and optimize their business processes.

We are looking for an experienced and innovative Head of Retail, Distribution & Pharma to lead one of Total
Soft’s most strategic business divisions.

This role involves coordinating the commercial and operational strategy for these verticals, driving continuous improvement, growth, and customer satisfaction.

Purpose of the Role The primary responsibility of this position is to develop and implement the business strategy for the Retail, Distribution, and Pharma verticals, manage the division’s financial performance, and ensure the delivery of
- quality solutions and services to clients.

This is a strategic role that requires strong business acumen, customer orientation, and the ability to lead multidisciplinary teams toward excellence.

Key Responsibilities Define and implement the operational strategy for the Retail, Distribution & Pharma verticals; Manage the division’s financial performance (P&L) and ensure profitability; Build and strengthen relationships with key clients and strategic partners; Lead operational excellence and continuous improvement initiatives; Develop and mentor division team members, fostering a culture of collaboration, accountability, and results focus.

Requirements University degree; Minimum 3 years of leadership experience in IT/ERP, Retail, Distribution, or the Pharma industry; Proven experience managing P&L, business development, and implementing complex projects; Strong knowledge of ERP/CRM solutions and/or digital transformation processes; Excellent leadership, communication, and negotiation skills; Strong planning,
- solving, and stakeholder management abilities; Fluent English (advanced level).

What We Offer The opportunity to lead a strategic division in one of Romania’s most successful software companies; A collaborative and
- oriented environment that values expertise; Competitive salary package and
- based bonuses; Hybrid work model and flexible schedule; Continuous professional development, access to training, and exposure to
- edge technology.

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