Intern Customer Experience Training Specialist (12-month contract)

Intern Customer Experience Training Specialist (12-month contract)
Bucureşti
Bucharest, Bucharest, Romania

We have an opportunity for an Intern Customer Experience Training Specialist (12-month contract) with Honeywell in Bucharest. As a Customer Experience Training Specialist here at Honeywell, you will design and deliver training programs to enhance employee capabilities, drive improved customer experiences, and contribute to organizational success.

To join the team, all you need is the right attitude to service excellence, good communication skills, and
- motivation with a great personality. The ability to work as part of a team is essential, as you will be supporting a team of Advanced Engineers in a level 2 and 3 capacity.

This role is part of our University Relations program, designed to help students and recent graduates launch their careers with
- on experience, mentorship, and opportunities for growth within Honeywell. This is hybrid work 3+2! (3 days from office + 2 days from home).

Honeywell

Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an
- focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.

Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.

Responsibilities:

Set up structured training schedules, on a quarterly cycle, to be carried out within the assigned region.

Participate in relevant
-
- trainer programs, ensuring access to the necessary resources

Keep records of all trained participants along with
-
- date contact details that can be used on tech calls and bulletins etc. using the MYHBU LMS platform.

Ensure that regular training updates are carried out in conjunction with engineering & offering management.

Liaise with sales, offering and technical support to ensure that training demands are addressed appropriately, promptly and that
-
- date information is passed to attendees.

Be proficient in all aspects of the products sold by the company and make sure that all support materials, demonstration, and test equipment are well maintained.

Verify and test new products/software releases prior to release and ensure that all training programs are updated to reflect the latest product lines.

Keep in contact with key customers through sales to ascertain their training needs, review training requirements and make sure that they are fully conversant with the company’s latest products that is relevant to them.

Qualifications:

Currently enrolled in a master's program at a university, those in their final year of undergraduate studies, and graduates who have completed their studies within the past 12 months

Fluent English (B2 and above); Any other language skill is a plus

Growth mindset and resilient personality

Exceptional interpersonal and communication skills to support all levels of customers, both internal and external

Experience of working in a Customer Service environment.

Demonstrates a strong willingness to learn and thrive in dynamic team environments, fostering a collaborative spirit

Knowledge of MS Office suite

We Offer

• Career Growth: Clear pathways for advancement, regular feedback, and mentorship opportunities.

• Skill Development: Access to training and certifications.

• Work-Life Balance: Flexible working arrangements and support for combining work with education.

• Tech and Innovation: Access to modern tools, technologies, and innovative work environments.

• Company Culture: Sense of community,
- building activities, and social events.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#Future
Shaper

Informații detaliate despre oferta de muncă

Firma:	Honeywell
Localiția:	Bucureşti Bucharest, Bucharest, Romania
Adăugat:	26. 11. 2025 Postul de muncă activ

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