International Order to Cash Project Manager Cluj-Napoca

International Order to Cash Project Manager
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

Responsibilities

Billing & Collections Transformation Management

Represent the billing and collections team in the identification and articulation of integration and innovation priorities, guided by business insights and organizational goals.

Facilitate collaboration with executive leadership and key stakeholders tomunicate transformation plans, ensuring they are well understood, actionable, and broadly supported throughout thepany.

Serve as coordinator for modernization initiatives within billing and collections operations, ensuring alignment around
- driven improvements, automation, and enhanced process efficiency with IT and digital transformation teams to deliver seamless technology rollouts and to
- proof core platforms.

Integration & Project Delivery

Direct
- functional teams in planning and executing system migrations, onboarding new businesses, and harmonizing operational practices across multiple entities.

Take ownership of project milestones, resource allocation, testing, and
- regularly updating stakeholders on oues and obstacles.

Guide billing and collections team members through new processes, ensuring training and support are tailored to diverse backgrounds and geographies.

Ongoing Optimization

Instill a culture of ongoing enhancement by using metrics and stakeholder feedback to review billing and collections processes and drive meaningful change.

Standardize best practices and refine operating procedures for greater speed, reduced errors, and increased customer satisfaction.

Integrate feedback loops and
- implementation reviews to capture lessons learned and inform future enhancements.

Key Requirements

Bachelor's degree in Finance, Accounting, Business, puter Science, or a related field. Advanced qualifications in project management or process improvement preferred.

Minimum of 5 years in finance transformation,
-
- cash, billing operations, or related project management roles, ideally within a multinational and acquisitive environment.

Demonstrated experience managingplex,
- functional projects within deadlines and budgets.

Expertise in billing systems, financial operations, data migration, and workflow automation.

Exceptional project management, change management, andmunication skills; able to engage senior leadership and train
- users alike.

Strong analytical skills, ability to troubleshootplex issues, and a
- oriented mindset.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and aremitted to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is
- and ultimately
- that recognizes and celebrates everyone's unique perspective.

Job ID JR1074282