IT Helpdesk Intern/6 Months Contract Bucharest

IT Helpdesk Intern/6 Months Contract
Bucureşti
Bucharest, Bucharest, Romania

Description

The Opportunity 

Our internships provide students with an opportunity to experience work and life at Pw
C, offering a valuable insight into our business and culture.

What we are looking for from a candidate:

• Best fit for students at Cybernetics, Computer Sciences or Technology faculties;

• Ability to adapt to a fast and demanding environment;

• Ability to communicate clearly and effectively with end users;

• A fundamental understanding of operating systems (like Windows and mac
OS);

• Ability to analyze and diagnose basic technical problems and find quick solutions;

• Ability to handle multiple requests and prioritize tasks to ensure prompt resolution of user issues;

• Adherence to work schedule and deadlines;

• Taking responsibility for one's actions and tasks and ensuring they are completed to high standards;

• Attention to Detail;

• Ability to collaborate effectively with colleagues and contribute to the team's common goals;

What will you do as an intern?

• Shadow Seniors on the job;

• Gradually independently handling IT general controls work in less complex environment duly supervised by seniors;

• Follow the work procedures;

• Prepare laptops and smartphones to be allocated to employees (installing operating systems and work applications);

• Receive and allocate equipment to/from employees;

• Keep the database information regarding equipment allocation up to date;

• Maintain the order of the equipment stock and conduct periodic inventory of the equipment;

• Perform basic troubleshooting of technical issues;

• Create data backups;

• Copy data onto external storage media;

What we offer:

We appreciate the interest shown by all candidates. However, we wish to advise that only suitable candidates will be contacted.