IT Manager
Telecommunications systems (regular) Storage systems (regular) System Administration (advanced) Network (advanced) Computer Systems (advanced) Waterfall (advanced) Agile (advanced) Databases (advanced) Cloud (advanced) who will you be working for?
a global privately owned company that connects people with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love.
we’re proud that over 300 leading brands trust us daily to manage their supply chains safely and at
- temperatures ranging from ambient to -55 Celsius. our teams lead the way in operational excellence when it comes to sourcing, storing, planning, picking, packing, delivering, unpacking and recycling. we are equally skilled at speeding these physical processes by mastering how to connect data, analytics, and insights.
salary
Uo
P up to 30 000 PLN/Gross
25 000 – 30 000 PLN/GROSS
employment type
contract of employment
hybrid system in Warsaw
what will your working day look like?
strategy management:
understand the technology strategy of customer, customers’ problems, and opportunities.
develop and maintain up to date 2-3 years IT SSC strategy in full alignment with customer, articulate the need for change and improvements to drive efficiency and innovation in service management
articulate the strategy and get customer’ buy in
constantly monitor the external environment and trends in service management, bring and adapt new practices
drive data driven approaches and models across all areas of IT SSC
define and bring to the reality innovations pipeline for both SSC processes and for Mc
D
customer relationship management:
create and maintain stakeholders map, assess stakeholders’ styles, current perception of IT services and execute the individual plans to improve
define and execute the appropriate ceremonies and reporting
business partnering to shape the demand and act as a positive disruptor
execution:
vendor management:
from selection and onboarding through regular performance review and adjustments till contracts closure/vendors exit following the polices.
information security: ensure security of environments and data following relevant policies
deliver SSC relevant part of clients security.
IT service management processes improvement: drive cost efficiency, automation and digitalization, data driven processes.
lead the SSC team: review the performance, provide reasonable feedback, ensure people development and trainings
coach and mentor, develop and train people, drive DE&
I and constantly adapt the organizational structure design to the current needs and process to drive more collaboration and innovative ways to run IT Services
- leverage modern delivery models to drive the projects (Agile, Waterfall and combinations)
measure processes performance and make decisions based on facts and data
define KPIs and report against them.
your skills
excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
excellent leadership and
- making skills
strong interpersonal skills and ability to effectively communicate with teams across the entire organization and customer
excellent relationship management
strong change management
experience in controlling information technology budget
experience in analysis, implementation and evaluation of IT systems and their specifications
through understanding of IT and practical applications to support the company’s goals
high level of English
negotiation skills
added value for you
multisport card
private medical care
lunch card,
- financing for holidays
annual bonuse
who we are?
{skills} matter is a recruitment agency, we specialise in the IT area. we focus on candidate
experience, professionalism and honesty. we will help you achieve your professional goals and develop your career.
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