IT-Supportmitarbeiter/in, IT-Mitarbeiter/in,IT-Supportspezialist/in
IT-Support, ITIL, IT Service Management, IT, Ticketsysteme, IT-Service, Berichtswesen, Monitoring
Eurasia Statinvest Gmb
H is an
- managedholding company under whose "umbrella" are Carstensen Import-Export
Handelsgesellschaft mb
H, Stylex Schreibwaren Gmb
H, Felidae (Europe)Gmb
H, Travel Pal Gmb
H and incubado Gmb
H. With decades ofexperience, we operate in the business areas of school and officesupplies, toys, satchels, textiles, luggage, promotional items andpet supplies.
We offer our import and branddistribution services from our locations in Ellerau (north of
Hamburg), Bad Bentheim, Osnabrück and Bremen as well as from ourpartner offices in Bangkok, Shanghai, Hong Kong and Jakarta.
To strengthen our teamat the Ellerau location, we are looking as soon as possible for a
Employee (m/f/d) IT Service Desk / IT Support
Your tasks - Ticket system management: Youwill be responsible for our ticket system, including thedevelopment and continuous improvement of IT services andprocesses.
- Coordination of external serviceproviders: You will take on the strategic management of externalpartners in order to effectively achieve our IT service goals.
- Quality assurance: Last but not least, youwill ensure service quality through proactive monitoring, precisereporting and targeted risk analyses.
Your profile - Sound IT training: Ideally you have an ITILcertification or a comparable qualification.
- Experience in IT service management: Ideally, you will have someexperience in IT service management, including
- depth knowledgeof ITIL principles and best practices for optimizing servicedelivery and support. - Language skills forinternational exchange: You are fluent in German at a businessfluent level and have a good command of English.
- Customer focus and team spirit: You have
- oriented mindset and the ability to work in a motivatedteam.
What we offer - Attractiveremuneration with flexible working hours and home office options.
- Diverse challenges in an innovativeenvironment.
- Collegial team with flathierarchies and fast
- making processes. - Personal development: Individual training anddevelopment opportunities.
- Workplace healthpromotion and
- bike leasing. - Free drinks(coffee, tea, water), fruit kitchen.
Are you interested?
- Sound IT training: Ideally you have an ITILcertification or a comparable qualification.
- Experience in IT service management: Ideally, you will have someexperience in IT service management, including
- depth knowledgeof ITIL principles and best practices for optimizing servicedelivery and support. - Language skills forinternational exchange: You are fluent in German at a businessfluent level and have a good command of English.
- Customer focus and team spirit: You have
- oriented mindset and the ability to work in a motivatedteam.
What we offer - Attractiveremuneration with flexible working hours and home office options.
- Diverse challenges in an innovativeenvironment.
- Collegial team with flathierarchies and fast
- making processes. - Personal development: Individual training anddevelopment opportunities.
- Workplace healthpromotion and
- bike leasing. - Free drinks(coffee, tea, water), fruit kitchen.
Are you interested?
- making processes.
- bike leasing.
Then apply now! Send us your applicationdocuments as an employee (m/f/d) IT Service Desk / IT Support, stating your salary expectations and your earliest possiblestarting date, and become part of our mission to actively shape thefuture of IT. We look forward to receiving your application!
The job advertisement has the reference number
HRP0417. 03036. JB. 140324.
Do you know someonewho would be even better suited to this position? Then simplyforward the job advertisement and use the buttons at the bottom ofthis advertisement.
EURASIASTATINVEST uses an application management system from
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