Junior IT Helpdesk - Bucharest

Job Description

Ensures the monitoring and proper functioning of onboarding process;
Ensures the monitoring and proper functioning of offboarding process;
Provides IT support and ensures helpdesk functionality for end users and business colleagues;
Provides IT support for installing/reinstalling operating systems, software programs, network printers/multifunctionals;
Google Workspace / Admin;
Active Directory;
Okta - security verification and DVR & NVR experience will be a plus;
Knowledge of mobile device management platforms;
Knowledge of ticketing/inventory systems;
Constantly interested in understanding in depth the activities carried out within the company;

Qualifications

Higher education;
Technical knowledge related to PC operating systems;
Technical knowledge related to networks, computers, protocols, and standards;
Very good knowledge of English;
Good interpersonal skills, eager to get involved and provide support;
Likes to work in a team with full office schedule;
Self-taught, solves problems independently, but also knows when to ask for help from others when needed;

Additional Information

Our offer

Permanent work contract, full time;
The position is for 40 hours per week;
A nice office just 1 minute away from Pipera metro station;
A warm team atmosphere
Private medical services subscription via Medicover;
An international team;
Our dynamic startup environment offers new challenges for personal & professional growth;
An international workplace with exciting national and international projects. ;
Inclusive and respectful multicultural work environment;