LCL Delivery Agent - Bucharest

LCL Delivery Agent
Bucureşti
Bucharest, Bucharest, Romania

At Maersk we are embarking on an
- defining transformation, on a bold new direction, expanding our capabilities to become a true
-
- end logistics provider that can deliver intelligent solutions for customers around the world. It’s a big moment for all of us – and we all have our part to play.

Embark on an exciting journey with us as a dynamic LCL Delivery Agent and play a key role in shaping our success!

Key Responsibilities

Deliver a superior customer experience to our LCL customers

Proactive in identifying issue and mitigating them, ensure issues raised are resolved quickly

Closely collaborate with other teams within and across origin/destination offices

Act as the first point of contact for customers

Adhering to the standard process and customer specific IOP’s and monitor respective KPI’s

Be the primary point of contact for customers and act as an advocate for the customer internally

Ensure smooth execution of the
-
- end shipment by working closely with customer and internal stakeholders

Ensure accurate and on time invoicing to customers.

Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desire

Who we are looking for

Minimum of 2-3 years of experience in LCL business

Perseverant and
- oriented

Strong
- solving skills

Effective communication abilities (both internal and external)

Comprehensive
-
- end product knowledge in LCL

Fluent in both written and spoken Romanian and English

Prior experience as a Forwarder
- loader or in agency operations is desirable.

Detalii privind locul de muncă:

Firma:	Maersk
Localiția:	Bucureşti Bucharest, Bucharest, Romania
Adăugat:	21. 11. 2023 Postul de muncă activ

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