Lead CX Specialist with German (Hybrid)
team recognized for leadership, innovation and diversity
Customer Experience Specialist with German
We have an opportunity for a Customer Experience Specialist with German to join us at Honeywell in Bucharest Romania. To be successful in this role, you will Perform client request processing in SAP, Compass or NEX, business reporting based on business requirements, following the required frequency, troubleshooting reporting, processing, and troubleshooting according to business requirements; Correct registration of one's activities in the internal evaluation system called Task Tracker, Smart Q, error portal, etc. Can be involved in major transitions, working with the CPS team (SAP process specialists) for SAP internal programs, Siebel, Sales Force, and other systems that might be deployed. This is a hybrid role, 3 + 2 days model.
Honeywell
With over 125 years of proven building solutions, Honeywell is building ecosystems that put the occupant at the center and fostering environments of efficiency, productivity, and collaboration. Honeywell customers have saved $6B in Energy & Operational Savings since 1979 and we have completed approximately 6, 000 guaranteed efficiency projects for our customers.
Key requirements
- bookings and booking updates/corrections.
- invoice requirements and working with field personnel to obtain customer required Purchase Order to process invoice. Support business with access to customer portals including documentation for new/renewal subscriptions to such sites.
- ups. Provide various documentation to customer when requested, . , insurance, EH & S policy, ethics policy, Secrecy etc). Initiates, get approvals (if necessary) for billing activities related to T&M - time and materials repairs.
Key skills and qualifications
Our offer
we provide meal vouchers;
- life balance;
- Equal opportunity statement
Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!
#The
Future
Is
What
We
Make
It #LI-Hybrid
- Informații detaliate despre oferta de muncă
Firma: Honeywell Localiția: Bucureşti
Bucharest, Bucharest, RomaniaAdăugat: 14. 6. 2025
Postul de muncă activ
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