Linux Developer Cluj-Napoca

Linux Developer
Cluj-Napoca
Cluj-Napoca, Romania

Linux Developer (Client Facing)

ABOUT THE ROLE

Are you a Linux enthusiast with a passion for solving complex technical challenges and a knack for engaging with customers? We are looking for a skilled Linux Developer who thrives in a dynamic environment where innovation meets customer success.

In this role, you'll not only contribute to the development and optimization of their security, cloud-based archiving solutions but also work directly with enterprise clients to ensure seamless deployment, troubleshooting, and support.

The hiring company values technical excellence, clear communication, and a customer-first mindset. If you're ready to bring your Linux expertise to a team that’s redefining data governance and compliance in the cloud, we’d love to hear from you.

Collaboration available through CIM only.

Hybrid remote in Cluj-Napoca.

DUTIES AND RESPONSIBILITIES

• Script and Utility Development: Create customized scripts and utilities based on client requirements (Python), contributing to the optimization of their products' utilization;
• Product and Environment Support: Handle and resolve customer technical cases efficiently via various communication channels, including portal, phone, and email submissions;
• Problem Resolution: Provide expert guidance to customers and internal service personnel in resolving intricate issues and challenges;
• Escalation Management: Appropriately escalate issues to the Engineering, DevOps, Account Management, or Leadership teams while retaining accountability to ensure timely issue resolution;
• Systems Testing/Monitoring: Conduct monitoring and testing of product application and/or environment components to maintain system operability including upgrades and revisions;
• Confidentiality: Always uphold client confidentiality and data security protocols;
• Documentation: Prepare comprehensive reference materials, including operational instructions, to aid users effectively;
• Mentorship: Mentor and guide fellow team members to enhance their technical skills and problem-solving abilities;
• Knowledge Management: Contribute to the creation, review, and update of knowledge articles, technical tips, and brief documents to enhance our knowledge;
• Maintain proficiency in scripting languages such as Python (2. 7. 15, 3. 11) to automate tasks and optimize processes;
• Dashboard Management: continuous development and understanding in maintaining dashboards for monitoring and analytics, Splunk and ELK in particular;
• Customer Service: maintain exceptional customer service skills, including effective communication and problem-solving;
• Operating Systems: maintain knowledge of Windows and/or Linux systems;
• Azure and Active Directory: Maintain proficiency in Azure services and Active Directory administration and related cloud infrastructure. Including but not limited to Virtual Machine Scale Sets, WebApps, VMs, Storage, SQL Server and CosmosDB;
• Time and Task Management: Always ensure to maintain outstanding time and task management skills to prioritize and handle multiple issues effectively;
• Resolution Focus: Maintain focus and follow through to resolve complex technical issues.

REQUIREMENTS

• Prior experience in the field of Linux software development is needed;
• Should have done a bachelor's degree in computer science, engineering, or a related field;
• Highly skilled in Linux operating systems and internal structures;
• Proficiency in Python, or any other scripting languages;
• Mandatory knowledge of networking concepts;
• Prior experierence in programming is nice to have;
• Experience with Azure or any other Cloud;
• Nice to have experience with dashboards like Splunk and ELK;
• Nice to have experience with Active Directory;
• Amazing problem-solving skills strong customer service;
• Effective communication and interpersonal skills, with the ability to initiate with diverse team members.

How will they support your growth and well-being?

• Medical Insurance - MedLife;
• Learning & Development - Unlimited Microsoft training & certifications;
• Sports benefit - Bonuses and gift cards;
• Meal vouchers;
• Extra vacation days/annual leave;
• Yearly bonuses based on the company’s performance;
• Incentive Units/Shares Plan.