Manager III, System Development, CoSS Bucharest

Manager III, System Development, CoSS
Bucureşti
Bucharest, Bucharest, Romania

The Compliance Shared Services (Co
SS) organization's mission is to build shared services for managing regulations. The SPIDER (Streamlining Planning, Deployment and Post-Release) team within Co
SS is responsible for the technical infrastructure and tools to proactively identify and resolve issues impacting Selling Partners. SPIDER is seeking a Manager III, System Development with experience in support and systems engineering or equivalent, with a track record of driving projects to improve software development, business, and customer service
- related processes. A successful candidate will be an experienced leader who is willing to take on challenging responsibilities, has a
- focused approach, demonstrates customer focus, and has the ability to lead in
- functional and
- paced environments. If you fit the profile, we would love to talk to you.

You'll be leading a team of support and system development engineers, driving automation and process improvements in our AWS systems, monitoring and improving
-
- day operational efficiency, and being
- motivated. The role also involves driving
- scope development projects and building custom tools.

Key job responsibilities

• Hire, develop and manage the team of support and system development engineers

• Create strategies to decrease the
- time to resolve tickets and the number of tickets that reach engineering teams

• Ensure software systems are developed and maintained in good state and all security risks are mitigated

• Decrease the technical system debt and infrastructure simplification

• Drive
- system migration strategies

• Contribute in defining the yearly roadmap

• Seek out meaningful methods of reducing the human operator requirement

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS