Matter Expert Service Now Brașov

Matter Expert Service Now
Braşov
Brașov, Brașov County, Romania

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.  

Your Key Responsibilities

- Leadership and Management – mentor and technical guidance of a team of Service
Now developers, promoting a collaborative and innovative environment.  

- Mentoring and Training - act as a mentor to developers, providing training sessions and sharing best practices to enhance their skills and platform knowledge. Foster a culture of continuous learning and professional development within the team.  

- Technical Configuration & Customization - configure and customize the Service
Now platform without compromising upgradeability. Expertise in creating and managing workflows and business rules, designing forms, views, UI policies, and client scripts, developing catalog items, order guides, and variable sets, implementing data imports, transformations, and cleansing, understanding of security roles, access controls, and ACLs.  

- Quality Assurance and Peer Review - conduct comprehensive peer reviews of developers' work, ensuring accuracy, completeness, and compliance with standards. Identify improvement areas, facilitating knowledge sharing and enhancing technical proficiency.  

- Reporting and Analysis - assist the Product Owner in generating reports and analytics to measure performance metrics, supporting informed
- making.

- Cross-Functional Collaboration: work collaboratively with developers, platform admins, and stakeholders to ensure integrated delivery of Service
Now solutions.  

- Continuous Improvement - stay updated on the latest Service
Now features and industry best practices, recommending innovative solutions for continuous improvement. Lead initiatives for process improvements and automation, enhancing system performance and user experience.  

Your Qualifications

Qualifications: 

- Bachelor’s degree in information technology, Computer Science, or related field.  

- Extensive experience with Service
Now platform implementation and administration.  

- Demonstrated experience in managing and leading technical teams.  

- Strong understanding of business processes and ability to translate them into technical solutions.  

- Excellent
- solving skills and attention to detail.  

- Strong communication skills, capable of conveying complex technical concepts to
- technical stakeholders.  

- Familiarity with Agile methodologies and project management tools is a plus.  

Skills: 

- Expertise in Service
Now platform capabilities and features.  

- Proficiency in scripting languages such as Java
Script and Glide Script within Service
Now.  

- Ability to configure and customize the platform without compromising upgradeability.  

- Strong analytical skills, with experience in generating reports and dashboards.  

- Ability to work collaboratively in
- functional team environments and drive innovation.  

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your online application.

Information on our understanding of leadership can be found here:.

Your Contact

Schaeffler Romania S. R. L.  

ADRIANA-MIHAELA ALBU 

+40268504694 

Keywords: Experienced; Engineer; Full-Time; Unlimited; Digitalization & Information Technology;