Ocean Export / Order Management Junior Agent SVC - on-site - Bucharest

Ocean Export / Order Management Junior Agent SVC - on-site
Bucureşti
Bucharest, Bucharest, Romania

Job Description

Tasks and Duties

Receive documents

Prepare shipments

Route shipments

Manage freight receipt

Process shipments

Monitor shipments

Ensure smooth and timely freight process flow.

Ensure accurate and timely data entry into our operating system.

Track and trace Ocean & Order Management files.

Use workflows on daily basis to manage shipments

Monitor shipment reports to ensure total customer satisfaction

Ensure documents are timely sent and arrival notice communicated to destination for Export shipments.

Ensure accurate and timely client and vendor billing.

Manage intercompany invoice payments

Interact with our customers, arranging their international shipments, meeting customer service standards

Contribute to maintain strong relationships with vendors (Shipping lines, trucking companies, and others).

Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS), Audit requirements, external government regulations or customer’s policies / requirements.

Understand department process flow, constantly looking for areas of improved efficiency.

Ensure all customers standard operating procedures are followed and updated in the DLSOP.

Meet KPI standards, per company procedure.

Overseas communications, timely responses to emails and requests (internal and external)

Escalation of problems to Management when necessary

Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

College graduate or above.

Global logistics industry knowledge

Understanding transportation process of all models is a plus

Hazardous Materials certification (preferred)

6 months to 1-year related experience and/or training; or equivalent combination of education and experience

Excellent organizational skills, time management skills in addition to a professional manner

Positive and willing to help attitude

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely obtain positive results

Ability to travel

Good computer skills (e. g. , MS Excel, MS Word)

Fluent in English

Informații detaliate despre oferta de muncă

Firma:	Expeditors
Localiția:	Bucureşti Bucharest, Bucharest, Romania
Adăugat:	18. 12. 2025 Postul de muncă activ

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Ocean Export / Order Management Junior Agent SVC - on-site

Ocean Export / Order Management Junior Agent SVC - on-site
Bucureşti
Bucharest, Bucharest, Romania

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