Operational Procurement
At Chain IQ, your ideas move fast.
Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored,
-
- end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.
Join our Team
It is an exciting time at Chain IQ and our team in Bucharest are looking for a Consultant in Procurement Operations & Client Service Desk.
Chain IQ generates value far beyond cost reduction. We transform our client’s indirect procurement towards a
- class, resilient, ethical and digitalized
-
- end function. We promote a culture of collaboration and shared excellence while encouraging an open and honest exchange of ideas. We offer the potential for significant corporate growth and career development.
Our ambition is to strengthen the existing highly experienced team to provide the best in industry support to our growing client base.
Role Purpose
The primary purpose is to deliver
- add sourcing services to clients in a structured, professional and consistent manner.
Be the Point of Contact for internal business partners, external procurement partners and
- party providers, responding to queries as per the agreed resolution times, working with onshore functions to ensure optimal use of Operational Procurement & Client Service Desk systems and capabilities.
Responsibilities
We are currently seeking a Consultant to join the Procurement Operations & Client Service Desk team. The Consultant needs to be a dynamic, highly
- focused individual with proven experience within Procurement Operations & Client Service Desk.
Main responsibilities will include:
Working with onshore functions to ensure optimal use of Operational Procurement & Client Service Desk systems and capabilities.
Overall accountability for:
- party providers in line with agreed SLAs, OLAs, KPIs, including response and resolution times
- boarding, catalogue management / maintenance, other master data management / maintenance, help desk queries (voice and written), PR/PO processing and assistance etc. )
- house process excellence resources), end user education, P2P platform
- out / expansion / enhancement (including data / gap analysis, testing, end user training and change management)
Requirements
Now would be a plus) and Microsoft Office Suite (Microsoft Excel, Microsoft Outlook, Microsoft Teams)
- functional teams (e. g. with finance, legal and operations).
Join a truly global team.
We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together.
Chain IQ – Create. Lead. Make an impact.
Information for agencies: Applications sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.
- Informații detaliate despre oferta de muncă
Firma: Chain IQ Localiția: Bucureşti
Bucharest, Bucharest, RomaniaAdăugat: 30. 10. 2025
Postul de muncă activ
Fii primul, care se va înregistra la oferta de muncă respectivă!