Principal Problem Manager, CSS Tech Delivery
You will be part of the Global Problem Management team for Customer Success Services (CSS), where the customer is at the forefront. Our Problem Management team provides meaningful Root Cause Analyses (RCAs) to customers, offering a detailed review of any disruptions to service. It is essential for the customer to understand the issue and have confidence that we have taken the necessary actions to prevent further incidents.
Additionally, our team collaborates with key stakeholders to enhance production, services, and processes, aiming to increase customer satisfaction.
Essential requirements:
Logic administration skills.
- on experience with OCI architecture and building, deploying core OCI services/components.
- on experience in Middleware environment administration (install, configure, migrations, tuning, patching, administration & monitoring) on middleware platforms such as Oracle SOA, ODI, MFT, and OIC.
- solving, strategic thinking, and
- making abilities to troubleshoot complex technical issues.
Career Level - IC4
You will be part of the Global Problem Management team for Customer Success Services (CSS), where the customer is at the forefront. Our Problem Management team provides meaningful Root Cause Analyses (RCAs) to customers, offering a detailed review of any disruptions to service. It is essential for the customer to understand the issue and have confidence that we have taken the necessary actions to prevent further incidents.
Additionally, our team collaborates with key stakeholders to enhance production, services, and processes, aiming to increase customer satisfaction.
Essential requirements:
Logic administration skills.
- on experience with OCI architecture and building, deploying core OCI services/components.
- on experience in Middleware environment administration (install, configure, migrations, tuning, patching, administration & monitoring) on middleware platforms such as Oracle SOA, ODI, MFT, and OIC.
- solving, strategic thinking, and
- making abilities to troubleshoot complex technical issues.
Career Level - IC4
- Informații detaliate despre oferta de muncă
Firma: Oracle Localiția: Bucureşti
Bucharest, Bucharest, RomaniaAdăugat: 8. 7. 2025
Postul de muncă activ
Fii primul, care se va înregistra la oferta de muncă respectivă!