Process Lead, HR Services - Bucharest

Process Lead, HR Services
Bucureşti
Bucharest, Bucharest, Romania

What you will be doing:

Involved in HR processes and support for candidates, employees, managers, HR at regional and global level.

Analyze data on given processes to produce trends to identify and plan improvement areas

Use data to challenge status quo and define proposals for improvements.

Develop and act as Process Expert, Regional or Global Process Owner.

Coordinate with various teams to prioritize and solve HR queries.

Facilitate discussions on complex topics, collaborate and drive towards solutions.

Participate in team huddles and meetings at least per week to identify opportunities

Coach side by side the team on Continuous Improvement methods

Participate in escalation discussions and apply problem solving as defined per methodology

Document opportunities identified and work with managers/leads to drive action plans to results

Facilitates meetings as Problem Solving expert

Help teams understand (which method to use, how to do it, help facilitate)

Perform regular internal quality audits and RCCAs.

Produce and deliver presentations based on data analysis to stakeholders, partners or leadership.

Produce and deliver regular or
- hoc reports for stakeholders.

Deliver trainings to colleagues, employees, managers, Recruitment, HR.

Participate in UATs and implementation of new systems or tools and/or enhancements of existing systems.

Identify, define, document and share best practices within the team and cross teams.

Produce and keep process documentation and best practices up to date.

Projects:

Involved in or coordinate projects that drive innovation or process improvement

Produce and manage project related documentation, roadmaps, status dashboards, communications to stakeholders;

Apply Continuous Improvement and Change Management methodology on projects, initiatives, deployment of new technology (HCM, Oracle Cloud Recruiting, tools,

Skills:

Excellent verbal and written communication abilities.

Customer-service oriented, putting yourself in the customer’s shoes while looking for solutions to their queries.

Skilled problem solver with demonstrated analytical ability to assess complex data to identify trends and themes to propose improvements.

Ability to represent a problem to others, and how to work with them efficiently to solve the problem. Ability to educate others on complex disciplines.

Gets excited about systems, processes and constantly seeks improvement opportunities. Is comfortable working with multiple applications simultaneously

Ability to work independently and effectively.

Strong interpersonal, teamwork, and organizational skills.

Ability to effectively organize and prioritize work. Able to
- task, manage projects, and handle daily operational tasks simultaneously.

Demonstrates accuracy, attention to detail, and strong analytical skills.

Diplomatic and influential partner with management, business partners, and other key stakeholders.

Contributions or lead for various projects.

Practical experience working in a
- paced, complex corporate environment.

Strong knowledge of reporting and data visualization tools and methods. Knowledge of Oracle systems a plus.

Ability to work across different time zones and regions.

Expert with Microsoft Office suite (Outlook, Word, Excel, and Power Point).

Bachelor's degree is a must. Master’s Degree nice to have.

Career Level - IC2