PTP Team Leader with English, Timisoara
We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a
- established history in various domains. As part of this project and team, your role as a PTP Team Leader will be to build and
- manage a strong relationship with our client organization and perform based on defined SLA and KPIs. Critical Skills: Foreign language skills: o English language skills (speaking, writing and reading) o Additional foreign language knowledge would be considered a plus Bachelor degree is mandatory – preferable in Finance/Commerce 8+ years previous experience in source to pay / accounts payable / helpdesk Good verbal & written communication skills • Rigorous and accurate working style Good working knowledge of MS Office (especially Excel) Previous exposure to ERP (SAP) tools would represent an advantage Team player Problem analysis and problem solving Focused on process improvements Focused on meeting deadlines People management Responsibilities: Payables management (exceptions in posting, discrepancy resolution); Communicate efficiently with client for exceptions / escalations/ queries via email and phone; Ensuring the fulfillment of the performance indicators according to the contract with the client; Monthly calculation of performance indicators; Making reports, testing new procedures & programs, creating and updating SOPs; Periodically checking the management accounts; Accountable for the team's performance (ensures that agreed service levels are met); Make sure that the workload is distributed in the team in order to avoid backlog; Manages client relationship through providing daily operational support via telephone and
- mail; Acts as the next level contact to the Client, communicating all relevant information and ensuring customer satisfaction; Deliver performance dashboards at defined interval of time periods; Finds solutions to raised queries and issues; Ensures that the policies, legal regulations and audit requirements are met and maintained; Responsible for process improvements/new projects; Benefits for working with us: #1 Top Employer 2024 Competitive salary with attractive set of social benefits: Private Pension Plan; Monthly Benefit budget; Medical insurance; Life insurance; Christmas bonus; Relocation package for candidates outside of TIMIS county; Great career opportunity to work for one of the biggest brands in the world in a unique work environment; Personal development in a multinational working environment through nice extracurricular activities with the team; Professional development through a variety of training programs (hard/soft skills); BOOKSTER opportunities; Nice designed and central business office; Coffee and tea on the house; The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.
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